An online training course designed for Claims Management Companies. The course provides an overview on FCA Handbook Claims Management Conduct of Business Sourcebook (CMCOB). CMCOBS sets out the standards for how the FCA expects firms carrying out regulated claims management activities to treat their customers. The course describes the role of the FCA and how firms should conduct themselves when communicating with and providing services to customers according to the rules. This course consists of 6 modules and 1 assessment: General Principles; Financial Promotions; Pre-Contractual Requirements; Post-Contractual Requirements; Prudential Requirements and Professional Indemnity Insurance; Client Assets (CASS) Requirements.
Our award winning services help firms that are regulated by the Financial Conduct Authority or the Prudential Regulation Authority to become authorised, manage their ongoing compliance and regulatory obligations and empower their staff with focused compliance training.
What makes us stand out is the skill and expertise of our team, which includes ex-regulators, industry practitioners and subject matter experts. Through the breadth and depth of their collective expertise and experience, we offer an outstanding service interpreting the regulations and providing practical, usable advice and solutions that work for your business and the regulator.
