Treating Customers Fairly

Online Course • Cosegic

About the CPD course

A 45 minutes online training course for FCA Regulated Firms to train their staff on the Treating Customers Fairly principle. The course covers the six consumer outcomes that the Firms are expected to achieve under the FCA’s expectations. The course is for anyone involved in any part of the process which affects the end product or service received by a customer. This includes company strategy; marketing; product and service design and daily service delivery.

CPD Provider

Cosegic

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Cosegic

Founded in 2003, Cosegic is one of the UK's leading compliance consultancies providing assistance with FCA authorisation, SEC registration, ongoing consulting, prudential services, online training and compliance software. What makes us stand out is the skill and expertise of our team, which includes ex-regulators, industry practitioners and subject matter experts. Through the breadth and depth of their collective expertise and experience, we offer an outstanding service interpreting the regulations and providing practical, usable advice and solutions that work for your business and the regulator.