A 45 minutes online training course for FCA Regulated Firms to train their staff on the Treating Customers Fairly principle. The course covers the six consumer outcomes that the Firms are expected to achieve under the FCA’s expectations. The course is for anyone involved in any part of the process which affects the end product or service received by a customer. This includes company strategy; marketing; product and service design and daily service delivery.
Our award winning services help firms that are regulated by the Financial Conduct Authority or the Prudential Regulation Authority to become authorised, manage their ongoing compliance and regulatory obligations and empower their staff with focused compliance training.
What makes us stand out is the skill and expertise of our team, which includes ex-regulators, industry practitioners and subject matter experts. Through the breadth and depth of their collective expertise and experience, we offer an outstanding service interpreting the regulations and providing practical, usable advice and solutions that work for your business and the regulator.
