Protecting the interests of vulnerable consumers is a key focus for the FCA and the FCA expects firms to exercise particular case with vulnerable consumers. This course allows the learners to understand who potentially vulnerable customers are; how to deal with them and the various rules for different types of firms when it comes to vulnerable customers.
Our award winning services help firms that are regulated by the Financial Conduct Authority or the Prudential Regulation Authority to become authorised, manage their ongoing compliance and regulatory obligations and empower their staff with focused compliance training.
What makes us stand out is the skill and expertise of our team, which includes ex-regulators, industry practitioners and subject matter experts. Through the breadth and depth of their collective expertise and experience, we offer an outstanding service interpreting the regulations and providing practical, usable advice and solutions that work for your business and the regulator.