About the CPD course
The aim of this learning module is to provide the learner with a broad understanding of conflict management; including its underlying causes and practical approaches for mitigating or resolving conflicts in the workplace. The learning module will cover: Clarifying the concept of Conflict Management; Introducing the concept of conflict risk assessment; Outlining the steps involved in preventing and effectively addressing conflicts.
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eLearning Plus
Our purpose is to help leaders deliver on their strategic business objectives, by addressing the skills gaps and the learning needs that contribute to boosting individual and business performance. We help you nurture, retain and attract key talent by creating targeted, customised learning experiences that meet your unique needs.
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