eLearning Plus
Our purpose is to help leaders deliver on their strategic business objectives, by addressing the skills gaps and the learning needs that contribute to boosting individual and business performance. We help you nurture, retain and attract key talent by creating targeted, customised learning experiences that meet your unique needs.
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CPD Courses & Workshops
Business
Qualify Your Lead
eLearning Plus
The aim of this course is to provide the learner with an understanding of the qualification process...
Online Course
Business
Telephone Etiquette
eLearning Plus
The aim of this learning module is to provide the learner with the knowledge and skills necessary to...
Online Course
Business
Complaint Handling
eLearning Plus
The aim of this learning module is to provide the learner with best practices for handling complaint...
Online Course
Business
Customer Service Success
eLearning Plus
The aim of this learning module is to provide the learner with the foundational principles of custom...
Online Course
Business
Building Customer Loyalty
eLearning Plus
The aim of this learning module is to provide the learner with extensive knowledge and practical ski...
Online Course
Business
Vulnerable Customers
eLearning Plus
The aim of this learning module is to provide the learner with an understanding of vulnerability: en...
Online Course
Business
How to say “NO” in the right way
eLearning Plus
The aim of this learning module is to provide the learner with the skills to effectively decline req...
Online Course
Business
Assertive vs Aggressive
eLearning Plus
The aim of this learning module is to provide the learner with the skills to navigate assertiveness...
Online Course
Business
Develop a Simple Process for Escalation
eLearning Plus
The aim of this learning module is to provide the learner with the knowledge and skills to create ef...
Online Course
Business
Dealing with Angry Customers
eLearning Plus
The aim of this learning module is to provide the learner with insights into the causes behind encou...
Online Course
Business
Supporting your Front Line Employees
eLearning Plus
The aim of this learning module is to provide learners with the skills required to robustly support...
Online Course
Business
Embedding Diversity – A Manager’s Guide
eLearning Plus
The aim of this learning module is to provide the learner with an awareness of the Equality Act 2010...
Online Course
Business
Unconscious Bias
eLearning Plus
The aim of this learning module is to provide the learner with an understanding of unconscious bias...
Online Course
Business
Introduction to Disability Awareness
eLearning Plus
The aim of this learning module is to provide the learner with understanding of 'disability;' outlin...
Online Course
Business
Introduction to Equality & Diversity
eLearning Plus
The aim of this learning module is to provide the learner with an awareness of the Equality Act 2010...
Online Course
Business
Introduction to Mental Health Awareness
eLearning Plus
The aim of this learning module is to provide the learner with insights into various mental health c...
Online Course
Business
Language & Terminology Snapshot
eLearning Plus
The aim of this learning module is to provide the learner with the knowledge of using the correct la...
Online Course
Business
Visual Impairment Snapshot
eLearning Plus
The aim of this learning module is to provide the learner with an understanding of the term 'Visual...
Online Course
Business
Understanding and Combating Modern Slavery
eLearning Plus
The aim of this learning module is to provide the learner with an in-depth comprehension of contempo...
Online Course
Business
Managing Stress & Anxiety in the Workplace
eLearning Plus
The aim of this learning module is to provide the learner with the skills to comprehend; recognise;...
Online Course
Business
Mental Health First Aid in the Workplace
eLearning Plus
The aim of this course is to provide the learner with insights into various mental health conditions...
Online Course
Business
Bullying and Harassment in the Workplace
eLearning Plus
The aim of this learning module is to provide the learner with a detailed understanding of the impac...
Online Course
Business
Termination of Employment
eLearning Plus
The aim of this learning module is to provide the learner with guidance through the employee termina...
Online Course
Business
Discipline and Grievance
eLearning Plus
The aim of this learning module is to provide the learner with the skills needed to adeptly manage d...
Online Course
Business
Effective Absence Management
eLearning Plus
The aim of this learning module is to provide the learner with the essential knowledge required to i...
Online Course
Business
Whistleblowing
eLearning Plus
The aim of this learning module is to provide the learner with a fundamental understanding of whistl...
Online Course
Business
Right to Work
eLearning Plus
The aim of this learning module is to provide the learner with insights into various systems and pro...
Online Course
Business
Performance Reviews
eLearning Plus
The aim of this learning module is to provide the learner with a fundamental understanding of the pe...
Online Course
Business
HR for Non-HR Managers
eLearning Plus
The aim of this learning module is to provide the learner with a robust understanding of Human Resou...
Online Course
Business
Effective Recruitment
eLearning Plus
The aim of this learning module is to assist learners in acquiring the skills and knowledge necessar...
Online Course
Business
Transitioning to Management – The First Year
eLearning Plus
The aim of this learning module is to provide the learner with an understanding of the managerial re...
Online Course
Business
Team Working Excellence
eLearning Plus
The aim of this learning module is to equip learners with a comprehensive grasp of Team Working Exce...
Online Course
CPD Subsectors
Online & E-learning
Adult & Continuing Education
Educational Resources
Business Support
Corporate Training
Business Consultancy