A 2 day workshop to deliver Care Navigation training to non-clinical staff working in GP practices. The training programme is based on the essential level competency domains in the Health Education England ‘Care Navigation: a competency framework’ document. The aim is to provide non clinical staff with the knowledge; confidence and skills they need to safely facilitate patient flow through the complicated health and social care system. The course covers relevant theory and practice with taught sessions; discussion and group work.
EQUIP aims to improve the quality of care in chronic diseases in general practice through education, anticipatory care and audit by developing and utilising all the skills within the practice team. CCGs or practices can commission specific training ranging from accredited Health Care Assistant and Receptionist courses to specific clinical courses such as minor operations and anticoagulation courses through to employment law.
In relation to audit and the new contract, our audit co-ordinator and Audit & IT Lead are able to work with practices and advise on areas such as Read Code, QoF, CQRS, Admission Avoidance etc... EQUIP can provide training for all members of the primary health care team