As a member of staff working in licensed premises you are required to understand licensing law and responsible serving practices. Therefore it is essential you are fully aware of your responsibilities in serving alcohol. This FLOW module will guide you through all the essential training you require. You will cover: The Licensing Act ; Children; under 18's and alcohol; Alcohol awareness; Social responsibility and you; Drug awareness in the licensed trade; Dealing with conflict.
Using the latest technology, Flow delivers a continuously evolving learning and development solution tailored to the hospitality and tourism sector, providing accredited, certificated training throughout the industry.
Easily tailored to fit into your business, Flow will have a significant impact on productivity and profitability by developing and motivating staff, reducing training costs and increasing sales. Flow has been designed to inspire learning through our comprehensive portfolio of innovative and engaging online modules. We also deliver control and visibility of all learning and development activity through our versatile and intuitive management system, The Flow Zone.