Flow Hospitality Training

Flow Hospitality Training

Using the latest technology, Flow delivers a continuously evolving learning and development solution tailored to the hospitality and tourism sector, providing accredited, certificated training throughout the industry. Easily tailored to fit into your business, Flow will have a significant impact on productivity and profitability by developing and motivating staff, reducing training costs and increasing sales. Flow has been designed to inspire learning through our comprehensive portfolio of innovative and engaging online modules. We also deliver control and visibility of all learning and development activity through our versatile and intuitive management system, The Flow Zone.

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CPD Courses & Workshops

Social Care

Cask Ale

Flow Hospitality Training

This module teaches you all the skills required to serve cask ale. You will learn all the background...
Online Course
Social Care

Cellar Management

Flow Hospitality Training

This module teaches you all the skills required to work in a beer cellar from storage to service. Yo...
Online Course
Social Care

Coffee

Flow Hospitality Training

By completing the FLOW coffee training module; you will learn all you need to know about preparing a...
Online Course
Social Care

Creating Cocktails

Flow Hospitality Training

This FLOW module will provide you with the knowledge and skills required to become a competent barte...
Online Course
Social Care

Customer Service

Flow Hospitality Training

This module will teach you the main principles of providing excellent customer service. The key focu...
Online Course
Social Care

First Aid

Flow Hospitality Training

This FLOW module will ensure you are fully aware of the correct procedures to follow in the event of...
Online Course
Social Care

Food Allergens

Flow Hospitality Training

The Food Allergens module is designed to deliver training on allergens legislation. You will cover:...
Online Course
Social Care

Food Safety

Flow Hospitality Training

This FLOW module covers all the training you are legally required to undertake if you are involved i...
Online Course
Social Care

Guest Service

Flow Hospitality Training

This module will teach you the main principles of providing excellent guest service. The key focus o...
Online Course
Social Care

Health and Safety

Flow Hospitality Training

This FLOW module will ensure you are fully aware of the importance of a safe and healthy working env...
Online Course
Social Care

Licensing

Flow Hospitality Training

As a member of staff working in licensed premises you are required to understand licensing law and r...
Online Course
Social Care

Service That Sells

Flow Hospitality Training

This FLOW module equips you with essential skills and techniques to enable you to become competent a...
Online Course
Social Care

The Bartender

Flow Hospitality Training

This module teaches you all the skills required to enter the world of professional bartending: You w...
Online Course
Social Care

The Receptionist

Flow Hospitality Training

This module will equip you with the knowledge and skills to excel in your role as a hotel receptioni...
Online Course
Social Care

The Waiter

Flow Hospitality Training

This FLOW module covers all the essential practical skills and knowledge required to help you feel p...
Online Course
Social Care

Wine

Flow Hospitality Training

This FLOW module introduces you to the world of wine. You will learn how to serve the wine correctly...
Online Course
Social Care

Working in a Kitchen

Flow Hospitality Training

This module equips you with some of the basic skills and knowledge you will require to work effectiv...
Online Course
Business

The Housekeeper

Flow Hospitality Training

This module will equip you with the knowledge and skills to excel in your role as a housekeeper. The...
Online Course
Business

Mental Wellness

Flow Hospitality Training

Our mental health is just as important as our physical. This resource focuses on supporting you with...
Online Course
Business

Diversity; Inclusion and Equity

Flow Hospitality Training

How can your learners make a difference at work; to make colleagues and guests alike feel welcome; i...
Online Course
Business

Workplace Sexual Harassment

Flow Hospitality Training

With this resource; you will encourage your learners to build a positive workplace culture that spea...
Online Course
Business

Anti-Modern Slavery for Managers

Flow Hospitality Training

This resource is designed to raise awareness of modern slavery and human trafficking in the hospital...
Online Course
Business

Anti-Modern Slavery

Flow Hospitality Training

This resource is designed to raise awareness of modern slavery and human trafficking in the hospital...
Online Course
Business

Data Privacy

Flow Hospitality Training

This resource helps learners understand the importance of protecting personal information. They will...
Online Course
Business

Data Privacy Foundations

Flow Hospitality Training

This resource helps learners understand the importance of protecting personal information. They will...
Online Course
Business

The Control of Substances Hazardous to Health (COS...

Flow Hospitality Training

This resource will help learners to protect themselves; their colleagues and their guests from hazar...
Online Course
Business

Legionnaires' Disease

Flow Hospitality Training

This resource will help learners define the serious effects of LegionnairesÂ’ disease in their workpl...
Online Course
Business

The Fire Marshal

Flow Hospitality Training

With this resource; weÂ’ll outline the best practice methods for learners excel in their roles as Fir...
Online Course
Business

Acrylamide

Flow Hospitality Training

This resource is an introduction to acrylamide in food and what businesses are now legally required...
Online Course
Business

PCI Data Security Standards

Flow Hospitality Training

This resource helps learners to describe the common security features and types of card processing s...
Online Course
Business

Desk Space Ergonomics

Flow Hospitality Training

Is your workspace set up to allow you to focus on your tasks in comfort; or damage your health and s...
Online Course
Business

Disability Awareness

Flow Hospitality Training

This resource is designed to encourage your learners to be considerate and respectful to their disab...
Online Course
Flow Hospitality Training
Flow Hospitality Training APEX 3, 2nd floor (Rear office), 95 Haymarket Terrace Edinburgh EH12 5HD United Kingdom
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CPD Subsectors

Business Support
Online & E-learning
Hotels & Restaurants
Pubs & Leisure