This module will equip you with the knowledge and skills to excel in your role as a hotel receptionist. The training aims to ensure that you can provide the best possible service to your guests. You will cover: The Good Receptionist; Working as a Receptionist; Knowing your Hotel; Handling Reservations; Checking your Guest In and Out.
Using the latest technology, Flow delivers a continuously evolving learning and development solution tailored to the hospitality and tourism sector, providing accredited, certificated training throughout the industry.
Easily tailored to fit into your business, Flow will have a significant impact on productivity and profitability by developing and motivating staff, reducing training costs and increasing sales. Flow has been designed to inspire learning through our comprehensive portfolio of innovative and engaging online modules. We also deliver control and visibility of all learning and development activity through our versatile and intuitive management system, The Flow Zone.