A course designed to give you the confidence and the skills to be brilliant at sales and service and give your guests the best experience and you the best rewards. Included: How to get the best for you and your guests; even when you're busy; The importance of knowing what you offer and how to use this to improve the guest experience; How to keep stress levels low during service (through preparation and awareness); Techniques to increase sales and your income; About different types of people and yourself; How to vary your approach according to the guests and the environment.
Upskill People is a true innovator in the global online learning market, using our unshakeable belief in people’s potential to help upskill millions every year.
We’re purpose-driven with a wealth of 25 years’ experience, but our real difference lies in one simple fact: our course content is the ‘best in class’. It’s remarkable because it delivers measurable outcomes.
We’re not constrained by conventional academic theories, so our solutions are as practical and relevant as they are inspired. People are the most important growth driver in the global economy, which is why we’ve developed exciting series like Managing People and Safety, Health & Wellbeing. They promote a positive culture, reduce risk and deliver extraordinary results.
