CPD Courses

Sales & Service Essentials

Online Course Upskill People

About the CPD course

This course is all about getting the most out of your relationship with your customers and being successful. Includes: getting on with people leading to greater job satisfaction; steps to a sale including how to make the first move with customers and why it can make a big difference to how you both feel; spotting buying signals; that product knowledge is key to successful sales; how to increase sales; by up selling; linking products; offering alternatives; the power of touch and offering an opinion; Dealing with difficult situations; The simple rules for managing queues and signalling for help.

CPD Provider

Upskill People

Upskill People

Upskill People

Upskill People is a true innovator in the global online learning market, using our unshakeable belief in people’s potential to help upskill millions every year. We’re purpose-driven with a wealth of 25 years’ experience, but our real difference lies in one simple fact: our course content is the ‘best in class’. It’s remarkable because it delivers measurable outcomes. We’re not constrained by conventional academic theories, so our solutions are as practical and relevant as they are inspired. People are the most important growth driver in the global economy, which is why we’ve developed exciting series like Managing People and Safety, Health & Wellbeing. They promote a positive culture, reduce risk and deliver extraordinary results.

More CPD courses by Upskill People

Business

Data security Essentials (hdsec) and PCI Essential...

Upskill People

Data Security Essentials: This course gives the complete picture of the security of information and...
Online Course
Business

Equality for Managers (heqm)

Upskill People

A comprehensive overview of the Equality Act requirement for the fair and equal treatment of all. Lo...
Online Course
Business

Managing Food Hygiene (hfhm)

Upskill People

A four-module course designed to equip hospitality and retail managers with the knowledge they need...
Online Course
Business

Managing Health and Safety (hhsm)

Upskill People

A five-module course designed to equip hospitality and retail managers with the knowledge they need...
Online Course

Get industry-related content straight to your inbox

By signing up to our site you are agreeing to our privacy policy