This course is all about getting the most out of your relationship with your customers and being successful. Includes: getting on with people leading to greater job satisfaction; steps to a sale including how to make the first move with customers and why it can make a big difference to how you both feel; spotting buying signals; that product knowledge is key to successful sales; how to increase sales; by up selling; linking products; offering alternatives; the power of touch and offering an opinion; Dealing with difficult situations; The simple rules for managing queues and signalling for help.
Upskill People is a true innovator in the global online learning market, using our unshakeable belief in people’s potential to help upskill millions every year.
We’re purpose-driven with a wealth of 25 years’ experience, but our real difference lies in one simple fact: our course content is the ‘best in class’. It’s remarkable because it delivers measurable outcomes.
We’re not constrained by conventional academic theories, so our solutions are as practical and relevant as they are inspired. People are the most important growth driver in the global economy, which is why we’ve developed exciting series like Managing People and Safety, Health & Wellbeing. They promote a positive culture, reduce risk and deliver extraordinary results.