CPD Courses
See the latest IT Support Services CPD courses from the Information Technology industry
Showing 48 of 4,957 results
It Support Services
Micro Talk: Getting Past Gatekeepers
The Access Group
Are your calls being screened? Are they always in “A meeting?” Learn how to identify excuses and rea...
Online Course
It Support Services
The Human Roadmap out of Isolation
The Access Group
Discover how you got your ‘now normal’ and why you feel the way that you do? Learn the process and h...
Online Course
It Support Services
Listening Skills
The Access Group
The two key components of effective communication are listening skills and talking skills. Both thes...
Online Course
It Support Services
An Introduction to Sales
The Access Group
From where to start in the sales industry; the rewards and the training; the book covers selling ski...
Literature
It Support Services
Embracing a Culture Driven By Feedback
The Access Group
We will uncover the What; the Why; & the How to embrace a culture driven by feedback. Practical appl...
Literature
It Support Services
Ignite Your Career
The Access Group
Inspiration and practical guidance to start your career.
Literature
It Support Services
Outlook 2019
The Access Group
This book about Outlook 2019 shows you how to use Outlook 2019 to manage your email; calendar; conta...
Literature
It Support Services
Telephone Selling with Integrity
The Access Group
This book will give you a distinct advantage over your competitors when it comes to selling over the...
Literature
It Support Services
Word 2010 Advanced: Part I
The Access Group
Word 2010 is a powerful word processing application that allows users to produce typed documents.
Literature
It Support Services
Personal Safety
The Access Group
This module will inform the learner about the importance of personal safety when travelling. Using r...
Online Course
It Support Services
Anti-Money Laundering Fundamentals
VinciWorks
Anti-Money Laundering Fundamentals is a new training course suitable for lower-risk staff in an orga...
Online Course
It Support Services
Effective Communication in a Care Setting
Person Centred Software
This elearning course will upskill you in understanding the challenges someone living with dementia...
Online Course
It Support Services
Safeguarding Children eLearning
The Access Group
This course aims to provide the learner with the knowledge and understanding of types of child abuse...
Online Course
It Support Services
EMIS Web Appointment Book Configuration
NHS SCW Commissioning Support Unit
The aim of this course is to enable the user to book and manage the patient appointments sessions ef...
Online Course
It Support Services
Avoiding Workplace Conflict (Law)
VinciWorks
This short course looks at why conflict develops in the workplace and what we can do to address and...
Online Course
It Support Services
Good Laboratory Practice
grapl
The purpose of Good Laboratory Practice (GLP) is to provide assurance of the quality and reliability...
Online Course
It Support Services
General Data Protection Regulation (GDPR)
EssentialSkillz
A course outlining the new General Data Protection Regulation (GDPR). The course covers how GDPR is...
Online Course
It Support Services
Read Codes to Snomed CT
Redmoor Health
An online presented Webinar/or individual e-learning which covers the history of Read Codes and why...
Webinar
It Support Services
Developing Creative Thinking Skills: Part 1
The Access Group
We all have assumptions about creativity. They are mostly misguided and hold us back. Here they are...
Online Course
It Support Services
Expert Talk: Story Telling with Social Media
The Access Group
Nadya Rousseau is an expert in social media and how to use it to connect with your audience. We talk...
Online Course
It Support Services
In Focus: Employer Branding at Albert Heijn
The Access Group
René Herremans is the Director of Employer Branding for Albert Heijn; the #1 retailer in the Netherl...
Online Course
It Support Services
Micro Talk: Getting the Best out of Your Colleague
The Access Group
In this talk we discuss how to build and maintain relationships with your colleagues. We will also d...
Online Course
It Support Services
The Impact of Habits
The Access Group
In this track; you’ll understand and master habits to improve your personal and professional life.
Online Course
It Support Services
Loneliness
The Access Group
Loneliness is something most of us have felt at some point. It’s an unpleasant emotional response th...
Online Course
It Support Services
An Overview of Government Auditing in the US
The Access Group
What is government auditing? Why is it necessary? What standards are applied to the audit of governm...
Literature
It Support Services
Emotional Intelligence: Definition and Guide
The Access Group
This book introduces the reader to what Emotional Intelligence is and how they can improve their own...
Literature
It Support Services
Implementing Corporate Digital Management Actions
The Access Group
Description of the actions to be implemented to make your company digital; for issues; such as: Digi...
Literature
It Support Services
Overcome Your Obstacles
The Access Group
This is a powerful e-book that contains numerous hints and tips to help you to understand your stres...
Literature
It Support Services
Telesales
The Access Group
This book provides its readers with a structured approach to telesales; from preparation to closing...
Literature
It Support Services
Word 2010 Advanced: Part II
The Access Group
Word 2010 is a powerful word processing application that allows users to produce typed documents.
Literature
It Support Services
Recognising And Managing Anxiety
The Access Group
We all experience anxiety; its a natural human state and a vital part of our lives. This module will...
Online Course
It Support Services
Anti-Money Laundering Swedish Course
VinciWorks
The definitive anti money laundering program for fee earners and support staff in leading Swedish an...
Online Course
It Support Services
FinTech Flo Podcast: Ep. 15 - The Wild West of Acc...
FloQast
The accounting world is looking a bit like the wild west on this episode of the FinTech Flo. We tack...
Online Course
It Support Services
Planning and Delivering Exercise Sessions
Person Centred Software
This elearning course has been designed to provide you with a comprehensive understanding of the phy...
Online Course
It Support Services
Self-harm eLearning
The Access Group
This course aims to educate learners about the warning signs and potential risk factors for self-har...
Online Course
It Support Services
Conflict Resolution (Law)
VinciWorks
Unresolved conflict is a major driver of work-related stress. This course will help you learn to man...
Online Course
It Support Services
Good Quality Control Laboratory Practice
grapl
The medicinal products industry is heavily regulated by governments. Within the industry’s Good Manu...
Online Course
It Support Services
Internet; Email and Social Media
EssentialSkillz
A course designed to highlight your responsibilities when using the organisation’s Internet faciliti...
Online Course
It Support Services
Developing Creative Thinking Skills: Part 2
The Access Group
An introduction to simple; everyday techniques that will help you access and develop your creative t...
Online Course
It Support Services
Expert Talk: Straightforward Assertiveness
The Access Group
This Expert Talk gives you a way of thinking to develop the skill of choosing to behave assertively.
Online Course
It Support Services
In Focus: Engaging Learners in Modern Workplaces
The Access Group
Allan Mole; Learning and development expert; corporate trainer and programme facilitator at TalkTalk...
Online Course
It Support Services
Micro Talk: Giving Feedback
The Access Group
Giving feedback can be uncomfortable for both the giver and receiver. But as a professional; you nee...
Online Course
It Support Services
The Impact of Microsoft Viva with Josh Bersin
The Access Group
Are you ready for Microsoft Viva? The Employee Experience Platform is set to become a major disrupti...
Online Course
It Support Services
Make Your Workdays More Meaningful
The Access Group
Raising awareness of how corporate changes and the workload can affect you and providing strategies...
Literature
It Support Services
An opportunity to do some good
The Access Group
In "An opportunity to do some good"; you will find a number of tools; skills and methods to sell you...
Literature
It Support Services
Emotional Mastery
The Access Group
This fourth volume in the Inner Leadership Business Series explores the value of emotion and demonst...
Literature
It Support Services
Implementing Personal Digital Management Actions
The Access Group
Actions to manage your digital age effects; such as: Establish your personal milestones; Motivate yo...
Literature
It Support Services
Overcoming Perfectionism
The Access Group
We live in a world where the pace of life is phenomenal. We have to work harder; faster; more effici...