CPD Courses

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Business

See the latest Customer Services CPD courses from the Business industry

Showing 48 of 854 results

Customer Services

Email Etiquette (LS)

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

In this age of technology; email is the most efficient form of communication used in the workplace;...
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Borderline Personality Disorder

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

In this course; you will receive an overview of BPD; including its symptoms; causes and treatment. Y...
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Essential skills for first time managers (LS)

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Taking on responsibility for a team can be a huge challenge for first-time managers; and it requires...
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Business Report Writing

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course will teach you: What business reports are used for and why they are important; The impor...
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Establishing Credibility as a Speaker (LS)

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Credibility is defined as the characteristic of being trustworthy. As a speaker; you need to establi...
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Microsoft Excel 365 - Basic

GoSkills Ltd

Excel is a pillar of the workplace; and for good reason. Its versatility enables you to accomplish e...
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Cold Calling

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course will teach you: The role of cold calling in modern sales; The laws you need to obey when...
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Hourly planning and habits (LS)

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Planning is key to effective time management. It’s difficult to feel on top of things if you’re unpr...
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Customer Services

Microsoft Excel 365 - Basic & Advanced

GoSkills Ltd

Looking for Microsoft Excel training to improve your skills and productivity? GoSkills Basic and Adv...
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Customer Services

Excel for Business Analysts

GoSkills Ltd

Upgrade your Excel skills by learning how to capture data-driven insights with the GoSkills Excel fo...
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Customer Services

Concussion Awareness

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course goes into detail about concussions and concussion awareness. We begin by giving you a br...
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Customer Services

How to manage virtual teams (LS)

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Thanks to the internet; many employees can now work remotely. This has presented a new challenge for...
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Customer Services

Microsoft Excel 365 - Advanced

GoSkills Ltd

If you already have some experience with Excel and want to further boost your skills; this online co...
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Customer Services

Connecting with Customers

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course provides a comprehensive insight into all the elements that define a successful relation...
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Customer Services

How to programme your mind for success (LS)

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Your actions aren’t the sole determinant of your success – your mind-set is also important. The way...
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Content Creation

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course will teach you how to compile content that communicates your values; inspires people to...
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Customer Services

HR: Creating an Employee Handbook (LS)

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Developing a comprehensive and robust employee handbook is crucial if you want to see your organisat...
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Customer Services

Copywriting Masterclass

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course provides a comprehensive guide to copywriting; including copy editing; SEO (search engin...
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Customer Services

Lean Six Sigma Advanced Principles - Black Belt

GoSkills Ltd

Lean Six Sigma Black Belts are subject matter experts who guide and mentor junior members of the org...
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Customer Services

HR: Protecting Confidentiality (LS)

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Regardless of the type of organisation you are running; your industry or your company size; at some...
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Customer Services

Costs and Causes of Employee Turnover

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Employee turnover costs businesses and the economy an astronomical amount of money every year; with...
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Customer Services

Failure Mode and Effects Analysis

GoSkills Ltd

In this online FMEA training course; you will master Failure Mode Effects Analysis; or FMEA; a techn...
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Customer Services

HR: Working with Vendors (LS)

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Some of the most important relationships you forge throughout your career are not with your colleagu...
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Customer Services

Creating a marketing plan

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course will take you through the process of drawing up a marketing plan. You will learn how to...
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Customer Services

Design of Experiments

GoSkills Ltd

In this Design of Experiments online course; you will learn the Design of Experiments or DOE. This d...
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Customer Services

Learn speed reading (LS)

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Whatever your occupation; learning to read and assimilate written information will put you at a grea...
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Customer Services

Anxiety Awareness

Blue Stream Academy Ltd

This eLearning module aims to ensure staff have an understanding of their organisations processes; p...
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Customer Services

GDPR in the workplace

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

The GDPR; or General Data Protection Regulation; is an important part of EU and international law. T...
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Customer Services

Creating and Maintaining a Successful Organisation...

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course provides you with comprehensive information regarding how to set up and successfully run...
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Customer Services

Listening (LS)

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Listening is essential for professional success and stable relationships. Poor listening skills resu...
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Customer Services

Depression Awareness

Blue Stream Academy Ltd

This eLearning module aims to ensure staff have an understanding of their organisations processes; p...
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Customer Services

Teaching Phonics Level 2

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Phonics is one of the most important building blocks in a child’s English education; and it’s essent...
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Customer Services

The Complete Microsoft Excel Course

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This Excel Course is ideal for individuals who would like to learn how to work with Microsoft Excel....
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Customer Services

Discipline and Grievance

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course will equip you with the skills and approaches required to manage discipline and grievanc...
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Customer Services

Learning Strategies (LS)

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Whether you want to get better grades or pick up a new skill in your free time; using recognised lea...
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Customer Services

Eating Disorders Awareness

Blue Stream Academy Ltd

This eLearning module aims to ensure staff have an understanding of their organisations processes; p...
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Customer Services

UTI Sepsis Cert

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Learning about urinary tract infection sepsis is essential for everyone; from all walks of life and...
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Customer Services

Electronic Customer Service

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course will teach you: Why electronic customer service is now the norm in modern businesses; Wh...
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Customer Services

Learning to Learn (LS)

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Learning isn’t just for teenagers and young adults – older people are increasingly likely to seek ou...
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Customer Services

Stress Awareness

Blue Stream Academy Ltd

This eLearning module aims to ensure staff have an understanding of their organisations processes; p...
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Customer Services

Becoming an Executive PA

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Learning about becoming an executive PA is essential information for anybody who is either looking t...
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Customer Services

Ergonomics – Steps to Reduce Workplace Related Inj...

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

In this course; you will learn how and why taking ergonomic factors into account when designing a jo...
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Customer Services

How to Stop Procrastinating Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Most of us procrastinate sometimes; usually because we want to delay boring or difficult tasks. Howe...
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Customer Services

Suicide Awareness

Blue Stream Academy Ltd

This eLearning module aims to ensure staff have an understanding of their organisations processes; p...
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Customer Services

Sports Science and Therapy

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Learning about sports science and therapy is an essential guide to the world of sports science and w...
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Customer Services

What to Expect During a CQC Inspection

Blue Stream Academy Ltd

This module has been created to assist dental professionals in understanding the purpose of the CQC...
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Customer Services

Extrinsic and Intrinsic Rewards

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course provides you with comprehensive information regarding both extrinsic and intrinsic rewar...
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Customer Services

Improve Your Social Skills Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Good social skills are essential for success in every area of life. People who are willing and able...
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