CPD Courses

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Business

See the latest Customer Services CPD courses from the Business industry

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Customer Services

Estate Agency Scottish System

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Learning about the Scottish system of estate agency is essential for everyone looking to buy or sell...
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Face to Face Customer Service

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

In this course; you will learn how your attitude; verbal communication and body language all determi...
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Customer Services

Memory Enhancement Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

A good memory is a useful asset at work and home; but many of us know that our skills in this area c...
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Animal Physiotherapy Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Our pets are often one of the biggest sources of joy in our lives. With their boundless energy; impe...
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Gaining Customer Testimonials

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course will teach you how to get clear; persuasive testimonials from satisfied customers.
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EFT – Emotional Freedom Technique Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

The Emotional Freedom Technique; commonly abbreviated to EFT; is a safe; non-invasive treatment that...
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Managing Classroom Behaviour

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Learning how to manage classroom behaviour is essential for everyone involved in the educational pro...
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HACPP

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course will provide you with a comprehensive overview of the HACCP principles and will explain...
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Customer Services

Neuroplasticity: Rewire Your Brain for Success Cer...

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Most people assume that the human brain is incapable of significant growth and change after adolesce...
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Customer Services

Xero Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Welcome to your Xero Video Course. This course is an all-encompassing overview of Xero accounting so...
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Customer Services

Basic Oral Care

Blue Stream Academy Ltd

Basic oral care includes information on the different areas of the mouth as well as the different ty...
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Customer Services

Handling Objections & Overcoming Barriers to Sales...

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course goes into detail regarding how to handle sales objections throughout your career. It beg...
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Customer Services

Building Your Confidence and Self-Esteem Certifica...

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Lots of people suffer from poor confidence and low self-esteem. If you have a negative self-image; y...
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Customer Services

Intro to educational Psychology

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Educational psychology is essentially the study of how individuals learn. Once primarily focussed on...
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Customer Services

Challenging Behaviour

Blue Stream Academy Ltd

Designed for health and social care staff: our Challenging Behaviour eLearning module offers compreh...
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Customer Services

Hiring Employees

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course will teach you: The importance of implementing a clear hiring process in order to select...
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Customer Services

Art Therapy Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Traditional talking therapies are often effective; but they do not meet the needs of all clients. Ar...
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Customer Services

Intro to educational Psychology

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Educational psychology is essentially the study of how individuals learn. Once primarily focussed on...
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Customer Services

Falls Prevention

Blue Stream Academy Ltd

A fall is classified as an unintentional event that leads to an individual coming to rest on the gro...
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Customer Services

How Retargeting Works

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course goes into detail regarding retargeting on various web platforms. We begin by giving you...
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Customer Services

Tackling Sensitive Workplace Conversations Certifi...

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

An inescapable and unavoidable part of managing any workplace or leading any team is dealing with di...
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Customer Services

Spirometry

Blue Stream Academy Ltd

This eLearning module aims to ensure staff have an understanding of their organisations processes; p...
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Customer Services

How to Effectively Motivate your Employees

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course provides an introduction to the mechanics of employee motivation; the factors that encou...
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Customer Services

The Basics of Critical Thinking Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

One of the most important skills you can develop is your ability to think critically. Critical think...
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Customer Services

Ambulatory Blood Pressure Monitoring

Blue Stream Academy Ltd

This eLearning module aims to ensure staff have an understanding of their organisations processes; p...
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Customer Services

Identity Theft

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

In this course; you will gain a solid understanding of how identity theft happens; what you can do t...
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Customer Services

The Art of Persuasion Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

The art of persuasion is a difficult one to master but is an invaluable skill to possess. No one wan...
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Customer Services

Food Hygiene

Blue Stream Academy Ltd

This eLearning module aims to ensure staff have an understanding of their organisations processes; p...
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Customer Services

Introduction to Contracts Of Employment

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course will teach you: How a contract of employment should be drawn up; why verbal contracts ar...
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Customer Services

Prioritisation Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Prioritisation is an essential skill; regardless of your profession or industry. In the business wor...
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Customer Services

Microsoft Excel – Power Query

GoSkills Ltd

Microsoft Excel – Power Query In this Power Query online course you will learn the BI (Business Inte...
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Customer Services

Key Tools and Knowledge for Team Leading

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course provides a comprehensive insight into every aspect of being a team leader; including the...
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Customer Services

Practical Leadership Skills Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

The success of your company depends entirely on your ability to lead a team. Without effective leade...
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Customer Services

Copilot for Microsoft 365

GoSkills Ltd

Enhance your productivity with AI-powered tools right inside your favourite Microsoft apps! In this...
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Customer Services

Microsoft Excel – Power Pivot

GoSkills Ltd

Microsoft Excel – Power Pivot In this Power Pivot training you will start by learning how to get dat...
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Customer Services

Leading Team Meetings

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course on Leading Team Meetings trains you to conduct meetings in a way that gets more done in...
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Customer Services

Networking for Sales Professionals Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Effective networking is one of the most important skills that you learn throughout your sales career...
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Customer Services

Lone working

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course provides a comprehensive insight into every aspect of ‘lone working’; including the lega...
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Customer Services

Managing Emotions at Work Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Negative emotions are a normal part of everyday life and most of us have to learn how to handle diff...
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Customer Services

Maintaining Employee Records

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course will teach you: Why employers need to collect information about their employees; and the...
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Customer Services

Project Management Foundation (Small Projects) Cer...

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Despite the importance of project management; many workplaces do not spend time investing in small-s...
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Customer Services

Mental Health Awareness

Blue Stream Academy Ltd

This eLearning module aims to ensure staff have an understanding of their organisations processes; p...
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Customer Services

Meeting and Greeting Customers

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course will teach you: Why knowing how to meet and greet customers is an essential business ski...
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Customer Services

Leading Effective One-to-One Meetings Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Meetings are often viewed as an unfortunate reality of working life. While they are unavoidable; the...
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Customer Services

Overcoming Imposter Syndrome

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This comprehensive course is designed to help you understand; confront and conquer the pervasive fee...
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Customer Services

Note Taking

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course will teach you: The power of a good note-taking system; and why note-taking is a two-ste...
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Customer Services

Proofreading Basics Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Proofreading is incredibly important; regardless of your job or what you are doing. Whether you are...
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Customer Services

Hand Hygiene in the Care Sector

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This comprehensive online course aims to promote understanding of performing hand hygiene in a healt...
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