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This event took place on 23rd July 2020, so you won't be able to enquire. They may run the event again in the future. Contact the member by visiting their profile using the 'Member Profile' link above.

Advanced Helpline Skills Online is recommended for helpline workers; volunteers and call handlers who want to further develop their skills. This is a skills-based course that will build on your helpline experience and support you to effectively respond to emotional; angry and repeat callers to your service. Participants will also receive a top-level introduction to suicidal callers and safeguarding.

Online training course

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