Helplines Partnership
Helplines Partnership is the membership body for organisations that provide information, support or advice via phone, email, text or online. We have around 350 members in the UK and internationally from large national charities to small local and specialist charities as well as some businesses. We are committed to supporting organisations that provide non-face-to-face advice, support and information to improve general wellbeing. We offer training, a Helplines Standard, and consultancy to help build sustainability and promote excellence, choice and accessibility for everyone.
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CPD Courses & Workshops
Business
Level 1 Essential Helplines Skills
Helplines Partnership
Training Course
Business
Level 2 Developing Helplines Skills
Helplines Partnership
Training Course
Business
Level 3 Advanced Helpline Skills
Helplines Partnership
Training Course
Business
Impact Practice and Measuring Outcomes for Helplin...
Helplines Partnership
Training Course
Business
Level 1 - Essential Helpline Skills Online
Helplines Partnership
Online Course
Business
Level 2 - Developing Helpline Skills Online
Helplines Partnership
Online Course
Business
Level 3 - Advanced Helpline Skills Online
Helplines Partnership
Online Course
Business
Responding to Suicidal Callers Training
Helplines Partnership
Training Course
Business
Vicarious Trauma - Having a Healthy Workplace
Helplines Partnership
Online Course
Business
Safeguarding for Helplines
Helplines Partnership
Training Course
Business
Volunteer Management
Helplines Partnership
Training Course
Business
Digital Helpline Skills
Helplines Partnership
Training Course
Business
Managing Repeat Callers
Helplines Partnership
Online Course
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