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Business

Level 1 Essential Helplines Skills

Helplines Partnership

Essential Helpline Skills is a foundation level course; recommended for those who are new to helplin...

Training Course

Business

Level 2 Developing Helplines Skills

Helplines Partnership

Developing Helpline Skills is recommended for helpline workers; volunteers and call handlers who hav...

Training Course

Business

Level 3 Advanced Helpline Skills

Helplines Partnership

Advanced Helpline Skills is recommended for helpline workers; volunteers and call handlers who have...

Training Course

Business

Impact Practice and Measuring Outcomes for Helplin...

Helplines Partnership

How to capture; record and measure the impact of a helpline service can be a challenge for organisat...

Training Course

Business

Level 1 - Essential Helpline Skills Online

Helplines Partnership

Essential Helpline Skills Online is a foundation level course; recommended for those who are new to...

Online Course

Business

Level 2 - Developing Helpline Skills Online

Helplines Partnership

Developing Helpline Skills Online is recommended for helpline workers; volunteers and call handlers...

Online Course

Business

Level 3 - Advanced Helpline Skills Online

Helplines Partnership

Advanced Helpline Skills Online is recommended for helpline workers; volunteers and call handlers wh...

Online Course

Business

Responding to Suicidal Callers Training

Helplines Partnership

How to respond to service users who present with suicidal thoughts or plans is a common concern for...

Training Course

Business

Vicarious Trauma - Having a Healthy Workplace

Helplines Partnership

The cumulative effects of handling emotional and distressing contacts can negatively impact on a per...

Online Course

Business

Safeguarding for Helplines

Helplines Partnership

This course will help increase your knowledge and understanding of safeguarding; not only in the bro...

Training Course

Business

Volunteer Management

Helplines Partnership

This course provides vital insights on why people volunteer whilst also exploring who best to manage...

Training Course

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"Light up the darkness."

Bob Marley

"It is the art of an educated mind to be able to entertain a thought without accepting it."

Aristotle

"Learning never exhausts the mind."

Leonardo da Vinci

"Science is organised knowledge. Wisdom is organised life."

Will Durant

"It’s taken me all my life to learn what not to play."

Dizzy Gillespie

"I am still learning."

Michelangelo, age 87

"I am always doing that which I cannot do, in order that I may learn how to do it."

Pablo Picasso

"All the world is my school and all humanity is my teacher."

George Whitman

"Living is easy with eyes closed, misunderstanding all you see."

John Lennon and Paul McCartney

"Anyone who stops learning is old, whether at twenty or eighty. Anyone who keeps learning stays young."

Henry Ford

"Teaching is only demonstrating that it is possible. Learning is making it possible for yourself."

Paulo Coelho

"Education is a progressive discovery of our own ignorance."

Will Durant

"Education is not the filling of a pail, but the lighting of a fire."

W.B. Yeats

"A man, though wise, should never be ashamed of learning more, and must unbend his mind."

Sophocles

"Gold has a price, but learning is priceless."

Chinese Proverb

"Much to learn, you still have."

Yoda

"I am learning all the time. The tombstone will be my diploma."

Eartha Kitt

"Education is the key to unlocking the world, a passport to freedom."

Oprah Winfrey

"Education is the movement from darkness to light."

Allan Bloom

"Commit yourself to lifelong learning. The most valuable asset you'll ever have is your mind and what you put into it."

Brian Tracey

"For the best return on your money, pour your purse into your head."

Benjamin Franklin

"Learning is a treasure that will follow its owner everywhere."

Chinese Proverb

"The beautiful thing about learning is nobody can take it away from you."

B.B. King

"Mistakes are great, the more I make the smarter I get."

R. Buckminster Fuller

"I was obliged to be industrious. Whoever is equally industrious will succeed equally well."

Johann Sebastian Bach

"You cannot open a book without learning something."

Confucius

"You don't understand anything until you learn it more than one way."

Marvin Minsky

"Every time man makes a new experiment he always learns more. He cannot learn less."

R. Buckminster Fuller

"Education is not preparation; education is life itself."

John Dewey

"The roots of education are bitter, but the fruit is sweet."

Aristotle

"Knowledge speaks, but wisdom listens."

Jimi Hendrix

"We are born not to be perfect, but to learn and reflect from imperfections"

Princess Ramirez

"Live as if you were to die tomorrow. Learn as if you were to live forever."

Mahatma Gandhi

"Learning is an experience. Everything else is just information."

Albert Einstein

"Self-education is, I firmly believe, the only kind of education there is."

Isaac Asimov

"You can never be overdressed or overeducated."

Oscar Wilde

"The capacity to learn is a gift; the ability to learn is a skill; the willingness to learn is a choice."

Brian Herbert

"The mind is not a vessel to be filled, but a fire to be ignited."

Plutarch

"You do not learn to walk by following rules. You learn by doing, and falling over."

Richard Branson

"The noblest pleasure is the joy of understanding."

Leonardo da Vinci

"I had six honest men. They taught me all I knew. Their names were: Where, What, When, Why, How and Who."

Rudyard Kipling

"Wisdom comes not from age, but from education and learning."

Anton Chekhov

"We are what we repeatedly do. Excellence, therefore, is not an act, but a habit."

Aristotle

"Education is not the learning of facts, but the training of the mind to think."

Albert Einstein

"Education's responsibility is to replace an empty mind with an open one."

Malcolm Forbes

"Real learning comes about when the competitive spirit has ceased."

Jiddu Krishnamurti

"It does not matter how slowly you go as long as you do not stop."

Confucius

"Tell me and I forget. Teach me and I remember. Involve me and I learn."

Benjamin Franklin

"Education is the kindling of a flame, not the filling of a vessel."

Socrates

"Learn everything you can, anytime you can, from anyone you can. There will always come a time when you will be grateful you did."

Sarah Caldwell

"In learning you will teach, and in teaching you will learn."

Phil Collins