Business

CPD in the Customer Services sector

Browse CPD Customer Services Training Providers

Advanced Innovation Group Pro Excellence - AIGPE

An Independent Global Lean Six Sigma Credentialing Organization
Advanced Innovation Group Pro Excellence - AIGPE

National Carpet Cleaners Association

The NCCA is the only nationally recognised trade association dedicated to the cleaning of carpet...
National Carpet Cleaners Association

Optimum Customer Service Consultancy

Changing workplace cultures and mindsets to help your business grow to Optimum levels.
Optimum Customer Service Consultancy

Executive Grapevine Intl Ltd

With the past year heralding political and social change, it's more essential now than ever befo...
Executive Grapevine Intl Ltd

SuccessCOACHING

Essential Training for Customer Success Managers
SuccessCOACHING

ZandaX Ltd

We're here because we want to help people to improve what they do, and how they do it.
ZandaX Ltd

Inspire Management Training Centre

The most dynamic education service provider in Doha, Qatar with unique curriculum and innovative...
Inspire Management Training Centre

Swords Consultancy

Charley Swords is an international management, leadership, career and business strategist.
Swords Consultancy

Reed Exhibitions

Reed Exhibitions is the world’s leading events business, enhancing the power of face to face thr...
Reed Exhibitions

Neish Training

t is now widely acknowledged that valuing diversity better enables organisations to meet their f...
Neish Training

The Speech Coach Ltd

Professional Speech & Communication Coaching
The Speech Coach Ltd

Bidvest Noonan (UK)

Developing our staff, the people we do business with and those around us by providing credible,...
Bidvest Noonan (UK)

The Global Growth Institute

Optimising the abilities of managers, leaders, teams, organisations, NGO’s and Governments for o...
The Global Growth Institute

Responsible Finance

We are the voice of the Responsible Finance industry
Responsible Finance

CPD Customer Services Courses and Workshops

Customer Services

Time Management

Inspire Management Training Centre

Personal time management skills are essential for professional success in any workplace. Those able...
Training Course
Customer Services

Microsoft Word 2016 Expert

Inspire Management Training Centre

Participants will learn to proficiently use the advanced features of Microsoft Word for document con...
Training Course
Customer Services

Masterclass: Understanding Credit Ratings

Fitch Learning

This masterclass is four hours in length and worth 4 CPD points. It demystifies credit ratings and...
Training Course
Customer Services

Masterclass: SME Corporate Credit Analysis

Fitch Learning

This masterclass is four hours in length and worth 4 CPD points. It provides participants with an o...
Training Course
Customer Services

Masterclass: Sector Analysis and Viability

Fitch Learning

This masterclass is four hours in length and worth 4 CPD points. It provides an overview of the met...
Training Course
Customer Services

Masterclass: Bank Resolution – TLAC, MREL and the...

Fitch Learning

This masterclass is four hours in length and worth 4 CPD points. It provides insight into how vario...
Training Course
Customer Services

Masterclass: Assessing Bank Asset Quality Under IF...

Fitch Learning

This masterclass is four hours in length and worth 4 CPD points. It provides insight into how to us...
Training Course
Customer Services

IFRS 17 Insurance Contracts

Fitch Learning

This two day course is worth 16 CPD points and will focus on accounting for insurance contracts as...
Training Course
Customer Services

Pitching in a Virtual World

Fitch Learning

This one day course is worth 8 CPD points and provides participants with an opportunity to explore...
Training Course
Customer Services

Fundamentals of Python Modeling in Finance

Fitch Learning

This two day course is worth 16 CPD points. It offers a short but intensive hands-on introduction to...
Training Course
Customer Services

Fundamentals of Python for Data Science

Fitch Learning

This two day course is worth 16 CPD points. The objective of this course is to get comfortable with...
Training Course
Customer Services

Fundamentals of ESG Investing

Fitch Learning

This one day course is worth 8 CPD points. Responsible investing has seen a growth in interest from...
Training Course
Customer Services

ESG Credit Analysis Applications

Fitch Learning

This one day course is worth 8 CPD points and focuses on the integration of ESG into the credit ana...
Training Course
Customer Services

ESG Asset Management Applications

Fitch Learning

This one day course is worth 8 CPD points and focuses on the integration of ESG into the asset mana...
Training Course
Customer Services

Microsoft Excel

Inspire Management Training Centre

Participants will gain an advanced level of understanding for the Microsoft Excel environment; and t...
Training Course
Customer Services

Goal Setting and Getting Things Done

Inspire Management Training Centre

Goal Setting is one of the most basic and essential skills someone can develop. What makes a good go...
Training Course
Customer Services

Crisis Management

Inspire Management Training Centre

Crisis management is as important as finance management; personnel management; etc. Having a clear a...
Training Course
Customer Services

Supply Chain Management

Inspire Management Training Centre

Supply Chain Management improves the coordination and relationship between Suppliers; Producers; and...
Training Course
Customer Services

Administrative Support

Inspire Management Training Centre

Administrative assistants are a key part of most office environments. They work quietly in the backg...
Training Course
Customer Services

Interpersonal Skills Workshop

Inspire Management Training Centre

The Interpersonal Skills workshop will help participants work towards being that unforgettable perso...
Training Course

CPD Customer Services Online & eLearning

Customer Services

Bartending Certificate

Be-a Education Ltd T/A New Skills Academy

Learning about bartending is essential for anybody with a passion for the hospitality industry and t...
Online Course
Customer Services

Environmental; Social and Governance Certificate

Be-a Education Ltd T/A New Skills Academy

Environmental; Social and Governance Environmental; social and governance; or ESG; is the only way f...
Online Course
Customer Services

Training for Sport Certificate

Be-a Education Ltd T/A New Skills Academy

There is a multitude of benefits that comes with exercising. This is why there’s been an increased i...
Online Course
Customer Services

Nutrition and Weight Management Certificate

Be-a Education Ltd T/A New Skills Academy

These 5 modules will give you a breakdown of one of the most challenging areas of a fitness training...
Online Course
Customer Services

The Care Certificate

Be-a Education Ltd T/A New Skills Academy

The Care Certificate is an identified set of standards that health and social care workers should st...
Online Course
Customer Services

Master Hypnotherapist Certificate

Be-a Education Ltd T/A New Skills Academy

he Master Hypnotherapist Certificate course is specially designed to further develop your hypnothera...
Online Course
Customer Services

Create Your Own Website

Be-a Education Ltd T/A New Skills Academy

This course on developing your website examines the reasons for having a website; the types of websi...
Online Course
Customer Services

Journalling for Wellbeing Certificate

Be-a Education Ltd T/A New Skills Academy

This course is designed to introduce you to the profoundly transformative; insightful and growth-ori...
Online Course
Customer Services

Lean Masterclass: Part 2 (Become a Certified Lean...

Advanced Innovation Group Pro Excellence - AIGPE

After completing this Lean Specialist Training and Certification Program; you will gain mastery over...
Online Course
Customer Services

Lean Masterclass: Part 1 (Become a Certified Lean...

Advanced Innovation Group Pro Excellence - AIGPE

After completing this Lean Specialist Training and Certification Program; you will gain mastery over...
Online Course
Customer Services

Lean Six Sigma Black Belt Training and Certificati...

Advanced Innovation Group Pro Excellence - AIGPE

After completing this Six Sigma Black Belt Training and Certification Program; you will gain complet...
Online Course
Customer Services

Lean Six Sigma Green Belt Training and Certificati...

Advanced Innovation Group Pro Excellence - AIGPE

After completing this Six Sigma Green Belt Training and Certification Program; you will master the e...
Online Course
Customer Services

Lean Six Sigma Yellow Belt Training and Certificat...

Advanced Innovation Group Pro Excellence - AIGPE

After completing this Six Sigma Yellow Belt Training and Certification Program; you will master the...
Online Course
Customer Services

Value Stream Mapping Masterclass: Become a VSM Spe...

Advanced Innovation Group Pro Excellence - AIGPE

Become a Certified Value Stream Mapping (VSM) Specialist. Using VSM; you create a current state map...
Online Course
Customer Services

Lean Six Sigma White Belt Training and Certificati...

Advanced Innovation Group Pro Excellence - AIGPE

After completing this Six Sigma White Belt Certification Program; you will be able to explain the te...
Online Course
Customer Services

Lean Masterclass: Become a Certified Just-In-Time...

Advanced Innovation Group Pro Excellence - AIGPE

After completing this Just-In-TIme Specialist Training and Certification Program; you will gain mast...
Online Course
Customer Services

Six Sigma Black Belt QFD Specialist Certification

Advanced Innovation Group Pro Excellence - AIGPE

After completing this QFD Specialist Training and Certification Program; you will be able to transla...
Online Course
Customer Services

Six Sigma Green Belt: Kano Analysis Specialist

Advanced Innovation Group Pro Excellence - AIGPE

After completing this Kano Analysis Specialist Training and Certification Program; you will be able...
Online Course
Customer Services

Minitab Masterclass: Part 03 (Master Top 7 Hypothe...

Advanced Innovation Group Pro Excellence - AIGPE

After completing this Minitab Expert Training and Certification Program; you will be able to analyze...
Online Course
Customer Services

Minitab Masterclass: Part 01 (Master Top 10 Graphi...

Advanced Innovation Group Pro Excellence - AIGPE

After completing this Minitab Beginner Training and Certification Program; you will be able to analy...
Online Course

CPD Business Events

Business
This Week

Level 1 - Essential Helpline Skills Online

Helplines Partnership

Essential Helpline Skills is a foundation level course; recommended for those who are new to helplin...
02 Nov 2021
Business

Online DBS Checks and Eligibility Webinar

Thirtyone:eight

This webinar is for members who use us as their DBS umbrella body and for those who are responsible...
09 Nov 2021
Business

International Power Summit Hybrid

Progressive Media International

The International Power Summit presents the IPS Hybrid Event; bringing both live and online audience...
Nice,
09 Nov 2021
Business

Annual Conference "Credit Matters"

Callisto Grand

Callisto Grand has proudly hosted an annual conference since 2012 focused on a range of credit and a...
Prague,
10 Nov 2021
Business

The Evolving Role of the Controller: From Startup;...

FloQast

From startup to scaling organization to a publicly-traded company; it’s up to the Controller to supp...
11 Nov 2021
Business

Maximize Your Degree: How to make the most out of...

FloQast

Post-graduation for aspiring accountants is a whirlwind of new experiences. Between the long hours s...
11 Nov 2021
Business

International Customer Experience Awards

Awards International

This is an International event based on customer experience award-winning case studies. It provides...
18 Nov 2021
Business

Impact Practice and Measuring Outcomes Online

Helplines Partnership

How to capture; record and measure the impact of a helpline service can be a challenge for organisat...
18 Nov 2021
Business

Preventing HR headaches during the festive season

Avensure

Preventing HR headaches during the festive season.
19 Nov 2021
Business

Preventing HR headaches during the festive season

Avensure

Our webinar on HR headaches during the festive season focuses on some of the common issues arising a...
19 Nov 2021
Business

Level 2 - Developing Helpline Skills Online

Helplines Partnership

Developing Helpline Skills is recommended for helpline workers; volunteers and call handlers who hav...
24 Nov 2021
Business

The Dynamic Presenter

UK Body Talk Ltd

Do you want to have more presence, authority and gravitas to deliver a powerful presentation? If you...
Ascot,
29 Nov 2021
Business

3rd annual Mergermarket Hong Kong M&A Forum

Asian Venture Capital Journal

In the wake of the changing macroeconomic environment brought by the pandemic and increased regulato...
Hong Kong,
02 Dec 2021
Business

Dubai International Project Management Forum

Informa Connect

The Dubai International Project Management Forum (DIPMF) is held under the patronage of...
Dubai; UAE,
11 Dec 2021
Business

Online DBS Checks and Eligibility Webinar

Thirtyone:eight

This webinar is for members who use us as their DBS umbrella body and for those who are responsible...
13 Dec 2021
Business

Level 3 - Advanced Helpline Skills Online

Helplines Partnership

Advanced Helpline Skills is recommended for helpline workers; volunteers and call handlers who have...
14 Dec 2021
Business

A guide to interviews and good recruitment practic...

Avensure

The area of recruitment is one that no employer can avoid yet the potential for costly mistakes is l...
17 Dec 2021
Business

A guide to interviews and good recruitment practic...

Avensure

A guide to interviews and good recruitment practice.
17 Dec 2021
Business

An Introduction to the Equality Act

Avensure

Our webinar introducing the Equality Act explains what the legislation is; what it covers and crucia...
14 Jan 2022
Business

An introduction to the Equality Act

Avensure

An Introduction to the Equality Act.
14 Jan 2022

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