Business

CPD in the Customer Services sector

Browse CPD Customer Services Training Providers

Universal Access

Driving Global Inclusion across all industry sectors
Universal Access

Advanced Innovation Group Pro Excellence - AIGPE

An Independent Global Lean Six Sigma Credentialing Organization
Advanced Innovation Group Pro Excellence - AIGPE

National Carpet Cleaners Association

The NCCA is the only nationally recognised trade association dedicated to the cleaning of carpet...
National Carpet Cleaners Association

Optimum Customer Service Consultancy

Changing workplace cultures and mindsets to help your business grow to Optimum levels.
Optimum Customer Service Consultancy

Executive Grapevine Intl Ltd

With the past year heralding political and social change, it's more essential now than ever befo...
Executive Grapevine Intl Ltd

SuccessCOACHING

Essential Training for Customer Success Managers
SuccessCOACHING

ZandaX

We're here because we want to help people to improve what they do, and how they do it.
ZandaX

Inspire Management Training Centre

The most dynamic education service provider in Doha, Qatar with unique curriculum and innovative...
Inspire Management Training Centre

Swords Consultancy

Charley Swords is an international management, leadership, career and business strategist.
Swords Consultancy

Reed Exhibitions

Reed Exhibitions is the world’s leading events business, enhancing the power of face to face thr...
Reed Exhibitions

The Speech Coach Ltd

Professional Speech & Communication Coaching
The Speech Coach Ltd

Bidvest Noonan (UK)

Developing our staff, the people we do business with and those around us by providing credible,...
Bidvest Noonan (UK)

The Global Growth Institute

Optimising the abilities of managers, leaders, teams, organisations, NGO’s and Governments for o...
The Global Growth Institute

Responsible Finance

We are the voice of the Responsible Finance industry
Responsible Finance

NFH Consultancy

Support, guidance and direction in developing and improving your company's service delivery
NFH Consultancy

Stay in the loop with what's happening in the CPD Customer Services sector

CPD Customer Services Courses and Workshops

Customer Services

Safety In the Workplace

Inspire Management Training Centre

Workplace safety is the responsibility of everyone in an organization. Companies have legal obligati...
Training Course
Customer Services

Conflict Resolution

Inspire Management Training Centre

Wherever two or more people come together; there is bound to be conflict. This course will give part...
Training Course
Customer Services

Certified Customer Success Manager (CCSM) Level 5

SuccessCOACHING

This is an advanced level program for experienced Customer Success Managers (CSMs) or Customer Succe...
Training Course
Customer Services

Employee Recognition

Inspire Management Training Centre

Recognising employees through various recognition programs is a fantastic investment. Being apprecia...
Training Course
Customer Services

Office Health and Safety

Inspire Management Training Centre

The productivity of a company begins with the health of its employees. While it may not always be po...
Training Course
Customer Services

Employee On-Boarding

Inspire Management Training Centre

Employee on-boarding is an important and vital part of any company’s hiring procedure. Hiring; train...
Training Course
Customer Services

Business Succession Planning

Inspire Management Training Centre

The loss of valuable leadership can cripple a company. Business succession planning is essentially p...
Training Course
Customer Services

Work-Life Balance

Inspire Management Training Centre

With improved Work-Life Balance you will be managing your time better; you will be working less and...
Training Course
Customer Services

Certificate in Quantitative Finance (CQF)

Fitch Learning

The need for quant finance expertise is ever-widening; so we've designed the CQF for ambitious profe...
Training Course
Customer Services

PowerPoint 2016 Essentials

Inspire Management Training Centre

Participants will learn to create; edit; and enhance slideshow presentations to create professional-...
Training Course
Customer Services

Disability and Age Inclusion Awareness Course

Universal Access

This course supports senior management in development of strategy to embed disability and age inclus...
Training Course
Customer Services

Motivating your Sales Team

Inspire Management Training Centre

Motivating Your Sales Team will help your participants create the right environment to shape and dev...
Training Course
Customer Services

Stress Management

Inspire Management Training Centre

Positive and negative stress is a constant influence on all of our lives The trick is to maximize th...
Training Course
Customer Services

Masterclass: Bank Resolution - TLAC; MREL and the...

Fitch Learning

This masterclass provides insight into how various bank debt instruments may be used in resolution....
Training Course
Customer Services

Creative Problem Solving

Inspire Management Training Centre

The Creative Problem Solving workshop will give participants an overview of the entire creative prob...
Training Course
Customer Services

Communication Strategies

Inspire Management Training Centre

The communication strategies workshop will help participants understand the different methods of com...
Training Course
Customer Services

Assertiveness and Self-Confidence

Inspire Management Training Centre

Assertiveness and self-confidence are comprised of important interpersonal communications skills and...
Training Course
Customer Services

Time Management

Inspire Management Training Centre

Personal time management skills are essential for professional success in any workplace. Those able...
Training Course
Customer Services

Microsoft Word 2016 Expert

Inspire Management Training Centre

Participants will learn to proficiently use the advanced features of Microsoft Word for document con...
Training Course
Customer Services

Masterclass: Understanding Credit Ratings

Fitch Learning

This course demystifies credit ratings and the credit rating process. It provides a foundation for u...
Training Course

CPD Customer Services Online & eLearning

Customer Services

Parkinson's Awareness

Blue Stream Academy Ltd

Parkinson's is a slowly progressive neurological condition affecting the brain. It is the fastest gr...
Online Course
Customer Services

Microsoft Access for Beginners

GoSkills Ltd

Microsoft Access is an essential tool for managing a high volume of important information. In this M...
Online Course
Customer Services

Project Management for Engineers

GoSkills Ltd

You will learn how to effectively manage projects from start to finish through a range of topics inc...
Online Course
Customer Services

Project Management Basics

GoSkills Ltd

This course shows how to effectively manage projects from start to finish through a range of topics...
Online Course
Customer Services

Project Management Bootcamp

GoSkills Ltd

In a series of four foundational courses; you will learn today's most relevant topics in project man...
Online Course
Customer Services

Project Teams and Stakeholders

GoSkills Ltd

Managing project teams and stakeholder expectations requires a transparent process; so nothing is le...
Online Course
Customer Services

Project Planning

GoSkills Ltd

Establishing a strong project planning process is essential to delivering a successful project. In t...
Online Course
Customer Services

Project Performance and Delivery

GoSkills Ltd

Performing work that delivers the right results is the primary goal of any project. In this Project...
Online Course
Customer Services

Project Management Framework

GoSkills Ltd

Whether it's your first project or your fiftieth; adhering to a project management framework builds...
Online Course
Customer Services

Communication Skills Basics

GoSkills Ltd

Our communication skills course will help you communicate with confidence; so your audience remember...
Online Course
Customer Services

RESTORE2mini

Blue Stream Academy Ltd

RESTORE2mini is designed to support care and nursing staff and help them recognise soft signs and es...
Online Course
Customer Services

Business Writing Skills

GoSkills Ltd

Our business writing skills course is the gateway to a whole new world of communication. Whether you...
Online Course
Customer Services

Long COVID

Blue Stream Academy Ltd

Our new Long COVID module provides an overview of the resources that are available to provide inform...
Online Course
Customer Services

The Seven Basic Tools of Quality Expert Certificat...

Advanced Innovation Group Pro Excellence - AIGPE

After completing this Seven Basic Tools of Quality Certification Program; you will be able to explai...
Online Course
Customer Services

SharePoint Online

GoSkills Ltd

This online SharePoint course equips SharePoint administrators and users with the skills they need t...
Online Course
Customer Services

Bartending Certificate

Be-a Education Ltd T/A New Skills Academy

Learning about bartending is essential for anybody with a passion for the hospitality industry and t...
Online Course
Customer Services

Environmental; Social and Governance Certificate

Be-a Education Ltd T/A New Skills Academy

Environmental; Social and Governance Environmental; social and governance; or ESG; is the only way f...
Online Course
Customer Services

Training for Sport Certificate

Be-a Education Ltd T/A New Skills Academy

There is a multitude of benefits that comes with exercising. This is why there’s been an increased i...
Online Course
Customer Services

Nutrition and Weight Management Certificate

Be-a Education Ltd T/A New Skills Academy

These 5 modules will give you a breakdown of one of the most challenging areas of a fitness training...
Online Course
Customer Services

The Care Certificate

Be-a Education Ltd T/A New Skills Academy

The Care Certificate is an identified set of standards that health and social care workers should st...
Online Course

CPD Business Events

Business

International Webinar Series

Institute of Industry and Academic Research Incorporated - IIARI

International Webinar is a platform to discuss; reflect and share on the current international issue...
27 Aug 2022
Business

The Complete Dynamic Presenter

UK Body Talk Ltd

Do you want to have more presence, authority and gravitas to deliver a powerful presentation or enha...
Ascot, United Kingdom
19 Sep 2022
Business

The Dynamic Presenter

UK Body Talk Ltd

Do you want to have more presence; authority and gravitas to deliver a powerful presentation or enha...
Ascot,
19 Sep 2022
Business

SUSTx Technology

Partnership Media Group Ltd

Digital innovation & technology solutions: leading the way to more sustainable businesses and organi...
London,
20 Sep 2022
Business

Qatar Food Safety Conference 2022

NeXTfairs for Exhibitions and Conferences

The 1-day Virtual Conference aspires to address real issues; provide regulatory updates; interactive...
20 Sep 2022
Business

ESG World Forum - Digital Trust Europe series

GRC World Forums

ESG World Forum is a two-day; in-person event taking place as part of the Digital Trust Europe serie...
Stockholm,
20 Sep 2022
Business

PrivSec World Forum - Digital Trust Europe series

GRC World Forums

PrivSec World Forum is a two-day; in-person event taking place as part of the Digital Trust Europe s...
Stockholm,
20 Sep 2022
Business

FinCrime World Forum - Digital Trust Europe series

GRC World Forums

FinCrime World Forum is a two-day in-person event taking place as part of the Digital Trust Europe s...
Stockholm,
20 Sep 2022
Business

Cloud Modernisation Summit - Digital Trust Europe...

GRC World Forums

The Cloud Modernisation Summit is an in-person event that forms part of the Digital Trust Europe ser...
Stockholm,
20 Sep 2022
Business

Regulators Forum

1LoD

Our new series of Deep Dive events will examine key risk and control topics in more granular detail...
27 Sep 2022
Business

ESG World Forum - Digital Trust Europe series

GRC World Forums

ESG World Forum is a two-day; in-person event taking place as part of the Digital Trust Europe serie...
Brussels,
28 Sep 2022
Business

FinCrime World Forum - Digital Trust Europe series

GRC World Forums

FinCrime World Forum is a two-day in-person event taking place as part of the Digital Trust Europe s...
Brussels,
28 Sep 2022
Business

PrivSec World Forum - Digital Trust Europe series

GRC World Forums

PrivSec World Forum is a two-day; in-person event taking place as part of the Digital Trust Europe s...
Brussels,
28 Sep 2022
Business

Watch Your Tone

ProCopywriters: The Alliance of Commercial Writers

Strategy agency Sonder & Tell explain how to root TOV in brand positioning and connect it with a cre...
03 Oct 2022
Business

Recharge Your Creativity

ProCopywriters: The Alliance of Commercial Writers

As copywriters: we spend every day finding the right words for our clients. It’s deeply satisfying....
04 Oct 2022
Business

Getting Attention and Engagement with your B2B Cop...

ProCopywriters: The Alliance of Commercial Writers

A practical approach to writing for B2B audiences: covering planning: hooks: tone of voice: storytel...
05 Oct 2022
Business

Why Your Content Marketing Isn’t Working - and Ho...

ProCopywriters: The Alliance of Commercial Writers

Over 2 half-day sessions; explore effective techniques for making your content marketing efforts del...
06 Oct 2022
Business

Copywriting Conference 2022

ProCopywriters: The Alliance of Commercial Writers

Creativity: Inspiration: Persuasion. The Copywriting Conference began in 2013 – it’s probably the la...
East Sussex,
14 Oct 2022
Business

The Complete Dynamic Presenter

UK Body Talk Ltd

Do you want to have more presence, authority and gravitas to deliver a powerful presentation or enha...
Ascot, United Kingdom
14 Nov 2022
Business

Sustx Procurement

Partnership Media Group Ltd

Exploring procurement and supply chain strategies to deliver on sustainability targets
London,
30 Nov 2022

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