Showing 32 of 314 results
Business
Turn off Work Thoughts During Free Time!
iAM Compliant t/a iAM Learning
It can be challenging to switch off at the end of a work day. But taking a break shouldn't be a luxu...
Online Course
Business
Handling Complaints
iAM Compliant t/a iAM Learning
Dealing with complaints is an essential skill in customer service. This course will give you the und...
Online Course
Business
Remote Selling
iAM Compliant t/a iAM Learning
In modern times; theres a time-saving solution; which could allow you to work from the comfort of y...
Online Course
Business
Taking Responsibility
iAM Compliant t/a iAM Learning
Ever played the game 'hot potato'? Well don't treat your customers like that! This course explains h...
Online Course
Business
Clear Communication
iAM Compliant t/a iAM Learning
In customer service; if you dont communicate clearly then you can't fix your customer issues. Here...
Online Course
Business
Recognising Privilege
iAM Compliant t/a iAM Learning
It can be hard to admit and talk about our own privileges; but recognising them is the 1st step towa...
Online Course
Business
Bring your Whole Self to Work (Authenticity)
iAM Compliant t/a iAM Learning
It can feel intimidating to reveal yourself to your colleagues. But being your authentic self at wor...
Online Course
Business
Adaptability & Flexibility
iAM Compliant t/a iAM Learning
Adapting to change can be tricky if you arent flexible enough (and we're not talking yoga stretches...
Online Course
Business
The Use of Positive Language
iAM Compliant t/a iAM Learning
To keep customers happy and ensure theyre dealt with effectively; you need to use positive language...
Online Course
Business
Understanding the Customer
iAM Compliant t/a iAM Learning
People often dont know what they want; so youll need to use a variety of techniques to find out mo...
Online Course
Business
Dealing with Stressful Situations
iAM Compliant t/a iAM Learning
If you find yourself wanting to fight or flee when youre faced with a deadline or with meeting your...
Online Course
Business
Redefine your Personal Average (Overcoming Challen...
iAM Compliant t/a iAM Learning
When you compare yourself to others; you can lose sight of your achievements. Can you really do your...
Online Course
Business
Know your Worth (and ask for it)
iAM Compliant t/a iAM Learning
Knowing your worth and being unafraid to ask for it is an important skill to master. Negotiation tak...
Online Course
Business
Leadership in a Crisis
iAM Compliant t/a iAM Learning
When a crisis situation occurs; it can be difficult for a leader to cope. Knowing how to face diffic...
Online Course
Business
Confidence
iAM Compliant t/a iAM Learning
There are things you can do to build up your confidence and achieve your goal whether thats being...
Online Course
Business
Dont Fail Fast; Fail Mindfully
iAM Compliant t/a iAM Learning
Learning to fail mindfully is an important skill to master. No one goes through life getting things...
Online Course
Business
The Power of Passion & Perseverance
iAM Compliant t/a iAM Learning
Grit doesnt just come in salt form. We all have it. Its made up of passion and perseverance. And;...
Online Course
Business
Being your Best Self
iAM Compliant t/a iAM Learning
You can move forward in both your career and life outside work by becoming your best self. When you...
Online Course
Business
Speaking up for Yourself
iAM Compliant t/a iAM Learning
As scary as it might seem; youve got to stand up if you want your true intentions to be known. Spea...
Online Course
Business
Dare to Disagree
iAM Compliant t/a iAM Learning
Learning how to disagree well is an important skill to have in the workplace. By understanding how t...
Online Course
Business
Understanding Workplace Culture
iAM Compliant t/a iAM Learning
By the end of this course; you will be able to describe the benefits of a positive workplace culture...
Online Course
Business
Creating a Positive Workplace Culture
iAM Compliant t/a iAM Learning
By the end of this course; you will be armed with 10 steps you can take to create a positive workpla...
Online Course
Business
What is Digital Leadership?
iAM Compliant t/a iAM Learning
A good leader is always looking for new ways to get the best out of their people; processes and tech...
Online Course
Business
Starting Out as a Digital Leader
iAM Compliant t/a iAM Learning
Digital Leadership is all about finding and using digital tools; tech and platforms to streamline pr...
Online Course
Business
How to Encourage Honest Feedback
iAM Compliant t/a iAM Learning
While it can be uncomfortable at times; you need employees to be completely honest with you about th...
Online Course
Business
Leadership Style: The Big 5
iAM Compliant t/a iAM Learning
There are a number of ways to lead a team. Understanding different methodologies not only allows yo...
Online Course
Business
Understanding Contingency Leadership
iAM Compliant t/a iAM Learning
You might be a seasoned leader or a newly appointed manager with little experience. Regardless of yo...
Online Course
Business
Choosing your Leadership Style
iAM Compliant t/a iAM Learning
Are you using an effective leadership style? Is your approach the best for you and your team? In thi...
Online Course
Business
What is Sustainable Leadership?
iAM Compliant t/a iAM Learning
This quick-look article outlines the meaning and motivation behind the leadership style commonly kno...
Online Course
Business
Understanding Employee Engagement
iAM Compliant t/a iAM Learning
What is employee engagement and why does it matter? In this short article; we will cover the basics...
Online Course
Business
Improving Mental Health in the Workplace
iAM Compliant t/a iAM Learning
Our experiences at work can have a monumental impact on both mental health and overall quality of li...
Online Course
Business
Transformational vs. Transactional Leadership
iAM Compliant t/a iAM Learning
Choosing the best leadership style can be a tricky business. Its even harder if youre not sure wha...