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Business

Sales Fundamentals

The Mandatory Training Group

Although the definition of a sale is simple enough; the process of turning someone into a buyer can...
Online Course
Business

Self-Leadership

The Mandatory Training Group

As we grow; we learn to become leaders. Being a leader is natural for some; yet others become one fr...
Online Course
Business

Servant Leadership

The Mandatory Training Group

Servant leadership can seem like a contradicting term; but it is becoming a very popular tool in man...
Online Course
Business

Social Media Marketing

The Mandatory Training Group

Social media is a staple of modern life. It is so enmeshed in the way we communicate that companies...
Online Course
Business

Supervising Others

The Mandatory Training Group

Supervising others can be a tough job. Between managing your own time and projects; helping your tea...
Online Course
Business

Team Building Through Chemistry

The Mandatory Training Group

Teams are unavoidable in any business. The key to successful team building is addressing the importa...
Online Course
Business

Virtual Team Building and Management

The Mandatory Training Group

There were an estimated one billion virtual workers in 2012; and the number is expected to continue...
Online Course
Business

Business Ethics

The Mandatory Training Group

A company's ethics determine its reputation. Good business ethics are essential for the long-term su...
Online Course
Business

Business Etiquette

The Mandatory Training Group

Our 'Business Etiquette' online course examines the basic set of practices that is acceptable in a w...
Online Course
Business

Change Management

The Mandatory Training Group

Change is the only constant thing in our lives. Technologies; processes; people; ideas; and methods...
Online Course
Business

Civility in the Workplace

The Mandatory Training Group

Rudeness is an epidemic that costs the industry millions a year. Indeed; what society seems to be ga...
Online Course
Business

Customer Support

The Mandatory Training Group

Customer support used to mean a face-to-face conversation with a customer or a phone call. In this d...
Online Course
Business

Cyber Security

The Mandatory Training Group

Every organisation is responsible for ensuring cybersecurity. The ability to protect its information...
Online Course
Business

Conflict Resolution

The Mandatory Training Group

Our 'Conflict Resolution' course gives learners a seven-step conflict resolution process to help set...
Online Course
Business

Delivering Constructive Criticism

The Mandatory Training Group

Delivering constructive criticism is a challenging task. Through our 'Delivering Constructive Critic...
Online Course
Business

Handling a Difficult Customer

The Mandatory Training Group

Customer service is a prime position in the job world today. It helps companies give customers what...
Online Course
Business

Networking Outside the Company

The Mandatory Training Group

According to Merriam Webster; networking refers to the exchange of information or services among ind...
Online Course
Business

Risk Assessment and Management

The Mandatory Training Group

It is not possible to control or manage 100% of the risks; but knowing what to do before; during; an...
Online Course
Business

Customer Service

The Mandatory Training Group

Each one of us serves customers; whether we realise it or not. Maybe you are on the front line of a...
Online Course
Business

Employee Recognition

The Mandatory Training Group

Recognising employees; through various recognition programs; is a fantastic investment. Being apprec...
Online Course
Business

High-Performance Teams – Remote Workforce

The Mandatory Training Group

High-Performance Teams (Remote Workforce) are organisations; teams or groups working in a virtual en...
Online Course
Business

Internet Marketing Fundamentals

The Mandatory Training Group

Marketing has changed dramatically over the last decades. Marketing is all about communicating; and...
Online Course
Business

Marketing Basics

The Mandatory Training Group

Marketing is an essential element for every business. In this course; learners will be given an intr...
Online Course
Business

Motivating Your Sales Team

The Mandatory Training Group

Everyone can always use some inspiration and motivation. Finding the right incentive for each member...
Online Course
Business

Multi-Level Marketing

The Mandatory Training Group

Multi-level marketing is a business marketing strategy that companies use to encourage current agent...
Online Course
Business

Networking Within the Company

The Mandatory Training Group

Networking has become a crucial part of today's generation. However; it is also essential to pay ext...
Online Course
Business

Overcoming Sales Objections

The Mandatory Training Group

Experiencing a sales objection can be a disheartening event. Hence; overcoming sales objections is a...
Online Course
Business

Presentation Skills

The Mandatory Training Group

Many studies have found that public speaking is the number one fear among most people; outranking fl...
Online Course
Business

Risk Assessment and Management

The Mandatory Training Group

It is not possible to control or manage 100% of the risks; but knowing what to do before; during; an...
Online Course
Business

Safety in the Workplace

The Mandatory Training Group

Workplace safety is the responsibility of everyone in an organisation. Companies have legal obligati...
Online Course
Business

Team Building for Managers

The Mandatory Training Group

Teamwork is a part of everyday business life. Whether it is virtual; in the office; or on the road;...
Online Course
Business

Teamwork and Team Building

The Mandatory Training Group

For most of us; teamwork is a part of everyday life. Whether it is at home; in the community; or at...
Online Course