CPD Courses

Interviewing and Fraud Investigations Techniques

Training Course Digilog UK

About the CPD course

Incorporating Cognitive Interviewing and Conversation Management; alongside an Interview Framework; Advanced Questioning; Listening Techniques and unique verbal indicators to support focused and robust risk assessment. The most practical investigative interviewing method to effectively identify; evaluate and intelligently question risk issues presented in a non-adversarial fashion. Training has been designed utilising eLearning; group discussions; worksheets; assessments; case studies and practical exercises to maximise the student learning potential in developing their knowledge; skills; techniques and confidence and to ensure learners are engaged throughout. Specific modules can be selected to create a bespoke course as required.

CPD Provider

Digilog UK

Digilog UK

Digilog UK

Digilog UK Ltd innovative and market leading technology is used globally by businesses to identify and validate risk within telephone and video based conversations. Such as, Customer Disputed Transactions, Financial or Employment Applications, Claims, Financial Collections/Recoveries and Absence Management. Our technology is used within many sectors from Insurance, Banking & Finance, Recruitment to Sports & Entertainment.

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