This course focuses on support for groups to alleviate the initial impact of a traumatic event in the workplace. A simple 3 step model; (defusing) is detailed with its associated aims and objectives. The mistakes that are commonly made by helpers are identified and the course details how to work safely and manage obstacles and challenges to the support process. Skills practice sessions embed this learning. The course considers attendance management and how defusers can contribute to supporting employees back into the workplace. The learning is set in the context of the organisationÂ’s overall support programme.
In your workplace, you could be faced with violence, aggression, accidents, crime or the escalating challenges of public-facing work.
Because of this, you may need to build emotional resilience in yourself, your team or your organisation.
We provide a range of digital, blended and face-to-face training courses. These were developed to not only build personal resilience but also to give understanding and tools so that you can help yourself after an incident and / or provide support to colleagues.
Our courses are built on decades of experience and genuine expertise.
Our guiding principle is to demystify, simplify and appropriately educate.
