This course educates participants on the human survival response during and after a potentially traumatic event in the workplace and teaches a simple 3 step psychological first aid model that will form the basis of an immediate; helpful; peer support intervention. The mistakes that are commonly made by helpers are identified and the course will detail how they can manage obstacles and challenges to the support process. The course includes a skills-based element with an opportunity to apply the learning in practice sessions. It also covers attendance management and how the employee can be supported back into the workplace.
In your workplace, you could be faced with violence, aggression, accidents, crime or the escalating challenges of public-facing work.
Because of this, you may need to build emotional resilience in yourself, your team or your organisation.
We provide a range of digital, blended and face-to-face training courses. These were developed to not only build personal resilience but also to give understanding and tools so that you can help yourself after an incident and / or provide support to colleagues.
Our courses are built on decades of experience and genuine expertise.
Our guiding principle is to demystify, simplify and appropriately educate.
