CPD Courses
See the latest IT Support Services CPD courses from the Information Technology industry
Showing 48 of 4,957 results
It Support Services
One Couple: Two Careers – Part 3
The Access Group
Are you a busy professional sharing your life with another busy professional? Yes? This book is for...
Literature
It Support Services
Sustainability – Profit: People and Planet
The Access Group
Sustainability is no longer a cost to business; done well an integrated sustainability strategy deli...
Literature
It Support Services
What is Emotional Intelligence?
The Access Group
This eBook helps you to understand the importance of emotionally intelligent leadership; a concept u...
Literature
It Support Services
Malaria Awareness
The Access Group
In recent years; malaria has accounted for the deaths of around 500 thousand people worldwide. Anyon...
Online Course
It Support Services
Empathy
The Access Group
Empathy is an emotional response to another person's emotional state. We all naturally exhibit some...
Online Course
It Support Services
Vulnerable Customers in Financial Services
VinciWorks
A vulnerable customer is someone who; due to their personal circumstances; is especially susceptible...
Online Course
It Support Services
First Aid eLearning
The Access Group
This course aims to provide the learner with a basic understanding of the knowledge behind the techn...
Online Course
It Support Services
How to Win Landlords Through Social Media and Digi...
Oh Goodlord
Turn your “likes” into lets through our course: How to Win Landlords through Social Media and Digita...
Online Course
It Support Services
Heat and Hot Weather Safety
VinciWorks
This course explores heat and hot weather at work; the possible health and safety risks; and best pr...
Online Course
It Support Services
Agile Scrum as a Delivery Method - Essentials (C-A...
UK Scrum Academy
Learn how to apply Scrum to your projects, and how to work effectively within a Scrum team.
If you a...
Training Course
It Support Services
Creating a Vision for your Future
The Access Group
Learn a proven process for creating a long-term vision for your future that gives you clarity and he...
Online Course
It Support Services
Expert Talk: Presentation Skills
The Access Group
John Lawson is one of the best; if not the best; presenters I have ever seen. His presentation skill...
Online Course
It Support Services
Imposter Syndrome
The Access Group
This Classroom is for managers who believe low confidence and the feeling of being an imposter is ho...
Online Course
It Support Services
Micro Talk: Customer Service - Listening
The Access Group
Customer service professionals possess great listening and questioning skills. Develop yours with th...
Online Course
It Support Services
Teamwork: Individual Commitment to a Group Effort
The Access Group
Michael Millward and Mark Learmonth; Professor of Organization Studies – Durham University Business...
Online Course
It Support Services
Hybrid Working for Managers and Employees
The Access Group
Want to learn how to implement & manage hybrid working and working at home in The New Normal Economy...
Online Course
It Support Services
Agile Leader’s Guide to Risk Management
The Access Group
This book is a Project Manager’s view of how Risk Management should be used by Agile teams. Risk Man...
Literature
It Support Services
Easy-to-use Team Facilitation Techniques
The Access Group
The ideal companion for anyone who seeks to help their team improve via effective facilitation; incl...
Literature
It Support Services
Human Resource Management
The Access Group
This book is an attempt to provide an insight into the various elements which constitute Human Resou...
Literature
It Support Services
OneDrive For Everyday Users
The Access Group
“OneDrive” is a personal cloud-based storage platform provided by Microsoft that is connected to you...
Literature
It Support Services
Sustainable Project Management
The Access Group
Businesses must focus on achieving economic; social and environmental goals through sustainable proj...
Literature
It Support Services
What is Holding you Back?
The Access Group
The big question is: ‘What is holding you back?’ With many junior leaders asking “How do I know; I’m...
Literature
It Support Services
Moving and Falling Objects
The Access Group
The pathway starts by identifying hazards. It goes on to examine how you can reduce risk and keep sa...
Online Course
It Support Services
Great Conversations
The Access Group
Conversations are an important part of workplace culture. This module explores the importance of con...
Online Course
It Support Services
Risk Management: Fundamentals
VinciWorks
Risk management is the process of identifying; assessing and controlling threats to a business. In t...
Online Course
It Support Services
Fluids & Nutrition eLearning
The Access Group
This eLearning course is intended to provide the learner with the knowledge required to support peop...
Online Course
It Support Services
Hybrid Working (Law)
VinciWorks
This Hybrid Working course discusses what hybrid working is and the benefits and challenges of a hyb...
Online Course
It Support Services
Mastering Project Management for AP/P2P Teams
FISCAL Technologies
Tailored for AP/P2P Teams; this interactive live workshop will equip delegates with the essentials o...
Workshop
It Support Services
Navigating Xledger
Xledger UK
This course provides users with the tools required to report on information in Xledger. This include...
Online Course
It Support Services
Sage Accounts Production - Converting to FRS Ltd
Sage
This course is for accountants in practice who use Sage Accounts Production and are producing limite...
Online Course
It Support Services
ISO 14001:2015 Environmental Management System Int...
CFE Certification
ISO 14001 is the principal management system standard which specifies the requirements for the formu...
Training Course
It Support Services
Creative Problem Solving
The Access Group
Debunking the perceived mysteries and complexities of creativity and problem-solving.
Literature
It Support Services
Expert Talk: Pricing
The Access Group
Pricing is a difficult task for any company. It requires you to be knowledgeable of your product's s...
Online Course
It Support Services
Impostor Syndrome
The Access Group
In this track; we go through what it is; how common it is; how some of the most successful people in...
Online Course
It Support Services
Micro Talk: Customer Service Best Practices
The Access Group
Learn the skills and techniques to deliver customer service excellence over the telephone and face t...
Online Course
It Support Services
The #1 Key to Success
The Access Group
The #1 Key to Success is called Impression of Increase; and it is a powerful habit of leaving everyo...
Online Course
It Support Services
Identifying Employee Talent
The Access Group
In this Virtual Classroom Michael will look at how managers can understand what makes their team mem...
Online Course
It Support Services
Agile Leader’s Guide to Scaled Agile
The Access Group
This book is a Project Manager’s view of the challenges of introducing the Agile way of working with...
Literature
It Support Services
Econometrics - Part III
The Access Group
A simple survey over the most basic concepts that is usually studied within introductory courses in...
Literature
It Support Services
Human Resources: A Practical Guide
The Access Group
Full of pragmatic advice and straightforward recommendations derived from their own careers; this bo...
Literature
It Support Services
OneNote 2016
The Access Group
In this book I will introduce you to working with OneNote – you will wonder how you ever managed wit...
Literature
It Support Services
Sustaining Ethical Behaviour
The Access Group
This book covers ways of pre-empting bad and sustaining good ethical behaviour. They include a range...
Literature
It Support Services
What is Performance Management?
The Access Group
This eBook explains the principles behind performance management and describes how they apply to eac...
Literature
It Support Services
Moving or Falling Objects
The Access Group
Statistics show that thousands of employees are hit by moving or falling objects in the workplace ev...
Online Course
It Support Services
Impact & Influence
The Access Group
Two of lifes most important skills are the ability to influence and have a positive impact on the pe...
Online Course
It Support Services
FCA Complaints Handling
VinciWorks
This course provides everything financial service employees need to know to comply with FCA requirem...
Online Course
It Support Services
Foot Care eLearning
The Access Group
This short course has been designed to provide the learner with information on good practice for foo...
Online Course
It Support Services
Concussion Awareness
Every by IRIS
This short course is vitally important for those working with young people to know what to look out...