CPD Courses
See the latest IT Support Services CPD courses from the Information Technology industry
Showing 48 of 4,957 results
It Support Services
Expert Talk: Purpose with Julia von Winterfeldt
The Access Group
After a prestigious career; Julia von Winterfeldt felt like a new kind of leadership was necessary....
Online Course
It Support Services
In Focus: Are You Managing Your Talent Wisely?
The Access Group
Sara Milesson; VP of HR for Trelleborg Industrial Solutions; talks talent management; digitalization...
Online Course
It Support Services
Micro Talk: Effective Negotiation
The Access Group
This episode identifies the 5 different negotiating styles; all you have to do is choose which one t...
Online Course
It Support Services
The Benefits of an Inclusive Culture
The Access Group
Understanding the benefits of inclusivity and recognising the differences between diversity and incl...
Online Course
It Support Services
Intercultural Communication
The Access Group
Intercultural communication in hybrid and remote teams is an essential element of every distributed...
Online Course
It Support Services
Agile: a Manager’s Guide
The Access Group
Know why agile is an excellent choice to create value for your organization. Understand the fundamen...
Literature
It Support Services
Effective Communication to Calm Confrontations
The Access Group
Good communication skills are essential in resolving difficult conversations. Knowing what to say an...
Literature
It Support Services
IT Audit Execution Tools - Book 3
The Access Group
Description of a set of IT Audit Execution Tools (IT Audit Program; IT Audit Report; etc.); how to c...
Literature
It Support Services
Organisational Politics
The Access Group
Office politics is covert; informal and behind-the-scenes actions. It is engaged in to enhance caree...
Literature
It Support Services
Talent Management Process and Models
The Access Group
Talent management is about the recruitment; development; performance management; and retention of ta...
Literature
It Support Services
What you Really Need to Know About Anxiety
The Access Group
This book turns all common beliefs of anxiety on their head. Gain a fresh viewpoint on why it is an...
Literature
It Support Services
Abrasive Wheels
The Access Group
Almost half of all accidents involving abrasive wheels are due to operator error or unsafe systems o...
Online Course
It Support Services
Let’s Talk About Mental Health Module
The Access Group
Mental health is a subject that isnt widely discussed as the norm. The most powerful way to prevent...
Online Course
It Support Services
FCA Consumer Duty: A New Standard of Customer Care
VinciWorks
The Consumer Duty is a new set of rules developed by the Financial Conduct Authority (FCA) in order...
Online Course
It Support Services
An Introduction to Clinical Trial Preparation and...
grapl
Worldwide expenditure on R&D by the pharmaceutical industry is continually increasing. Most of the f...
Online Course
It Support Services
Medication in Community Care eLearning
The Access Group
This course will provide the learner with the essential knowledge needed for the safe handling of me...
Online Course
It Support Services
Email@Risk (Law)
VinciWorks
Email@Risk provides practical and relevant lessons about the risks of email use and abuse. When one...
Online Course
It Support Services
ISO/IEC 27701:2019 Awareness
CFE Certification
This course helps organisations to understand the principles of ISO/IEC 27701 and the changes requir...
Training Course
It Support Services
IT & Cyber Security Training Course for End Users
Aaron's Department (Personnel)
This course will discuss how to keep personal; business; and patient information safe from online ha...
Online Course
It Support Services
Analysing Data Team
GO 4 Schools (Hyperspheric Solutions)
This course is set up to enable the Data Manager responsible for GO 4 Schools to work with the Senio...
Training Course
It Support Services
Customer service
The Access Group
Customers want consistently reliable service. There are 5 reasons why your customer service could be...
Online Course
It Support Services
Expert Talk: Recovering and Adapting
The Access Group
Join us for this chat with Claire Higgins on happiness; self-defence; and different definitions of s...
Online Course
It Support Services
In Focus: Bringing L&D to a Reluctant Industry
The Access Group
Dave Stitt is a Leadership team coach in the construction industry; enabling teams to deliver remark...
Online Course
It Support Services
Micro Talk: Effective One-to-Ones
The Access Group
Do you hold weekly; monthly or quarterly one to one meetings with your direct reports? You may not e...
Online Course
It Support Services
The Best Apps to Use to Sell Virtually
The Access Group
B2B sales experts discuss what types of apps all salespeople need to sell virtually; and how you sho...
Online Course
It Support Services
Is The Customer Really Always Right?
The Access Group
Most people would agree that companies should do whatever it takes to keep customers happy. Afterall...
Online Course
It Support Services
Aligning Your Business to Customer Journeys
The Access Group
This book is the second part of series. It deepens your knowledge on how to map customer journeys an...
Literature
It Support Services
Effective Conference Calls
The Access Group
This eBook explains how to overcome the problems associated with conference calls and make them effe...
Literature
It Support Services
IT Audit Guides
The Access Group
Description of IT Auditing and its basic components; such as: IT Audit Plan; IT Auditing Methodology...
Literature
It Support Services
Organising Yourself and your Remote Teams
The Access Group
Practical advice for managers and HR practitioners on being a role model for effective remote workin...
Literature
It Support Services
Talent Management: A Focus on Excellence
The Access Group
Learn to integrate 21st Century Human Resources Management with Knowledge and Talent Management. Thi...
Literature
It Support Services
When Does & How Does Creativity Happen?
The Access Group
Thinking creatively can be encouraged by having a positive mindset; adopting the right approach and...
Literature
It Support Services
Hand-Arm Vibration
The Access Group
Hand Arm Vibration comes from the use of hand-held power tools. This module covers the requirements...
Online Course
It Support Services
Understanding Grief and Loss
The Access Group
This module explores what it means to experience grief and loss. Looking at the 5 stages of grief se...
Online Course
It Support Services
Protecting Students' Consumer Rights
VinciWorks
This course has been designed to provide universities and other higher education (HE) providers with...
Online Course
It Support Services
Mental Capacity (Northern Ireland) Act eLearning
The Access Group
The Mental Capacity (Northern Ireland) Act gives clear information for supporting people who lack th...
Online Course
It Support Services
GDPR: The Basics (Higher Education)
VinciWorks
This course is a short overview of the General Data Protection Regulation. It is a direct; interacti...
Online Course
It Support Services
IT & Cyber Security Training Course for Businesses
Aaron's Department (Personnel)
This course will help you to understand the differences between IT and Cyber Security; whilst discus...
Online Course
It Support Services
D&I: How do you Drive Culture Change?
The Access Group
This episode is an interview of Rachael Wilson; Managing Director of EW Group; on the subjects of di...
Online Course
It Support Services
Expert Talk: Release Yourself from Limitations
The Access Group
Are you in a self-created prison? Are you limiting your success? Jen interviews Brian Fowlie who lea...
Online Course
It Support Services
In Focus: Building a Brand with Content Marketing
The Access Group
Joe Pulizzi is an expert in the field of content marketing. Listen as he gives his advice on how to...
Online Course
It Support Services
Micro Talk: Effective Sales Meetings
The Access Group
Sales people want to sell rather than be stuck on meetings. Discover seven ways that will make every...
Online Course
It Support Services
The Business Benefits of Thinking Like an Ant
The Access Group
Michael Millward and Charlie Drew from Swarm Technology discuss a quotation from the American natura...
Online Course
It Support Services
Is the Metaverse an Opportunity or Not?
The Access Group
You will discover what a metaverse is; what the opportunities are for companies and individuals; wha...
Online Course
It Support Services
Am I Happy with Myself?
The Access Group
Do you often feel that life is not giving you all that you are worth? Grow healthy; resilient self-e...
Literature
It Support Services
Effective Decision Making and Problem Solving
The Access Group
The skills we need to solve today’s problems are different to any other time. Learn how to solve pro...
Literature
It Support Services
IT Audit Support Tools 1 - Book 4
The Access Group
Description of 12 IT Audit Programs containing over 240 review and assessment actions and other tool...
Literature
It Support Services
Organizational Culture and Leadership
The Access Group
Developing a culture of Empowerment and a legacy of leadership excellence leads to sustained success...