CPD Courses

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in
Business

See the latest Customer Services CPD courses from the Business industry

Showing 48 of 854 results

Customer Services

Electrocardiogram (ECG)

Blue Stream Academy Ltd

An ECG is a simple; non-invasive test that records the rhythm; rate and electrical activity of the h...
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Time and Priority Management at Work Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course will teach you essential time management skills that you can apply in any situation. Th...
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Developing a Compensation & Benefits Package Certi...

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

There is a lot more to attracting high-quality applicants than simply putting out a compelling adver...
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Touch Typing and Shorthand Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Touch-typing is a skill with powerful benefits; including enhanced productivity; improved focus; inc...
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Unconscious Bias Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Unconscious bias is a problem across all industries; and its effects are also felt in higher educati...
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Working in Teams Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Enhancing collaboration and developing high performance teams is the single most effective way of in...
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Developing Employees Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Educating your employees does not stop after they have gone through the training process. It is impo...
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Finance for Non-Finance Managers Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Understanding finance has become absolutely essential for all managers; especially non-finance manag...
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Anticoagulation Management

Blue Stream Academy Ltd

Anticoagulants are given to individuals who are at risk of developing blood clots that could potenti...
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The National Minimum Wage Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

The National Minimum Wage ensures that UK workers receive a fair wage. If you are an employer; you m...
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Awareness of Visual Impairments in Older People

Blue Stream Academy Ltd

Although visual impairments can affect anyone at any time; they become increasingly likely as people...
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The Human Element of Fraud Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Fraud can occur in any sector and it is important that employers and workers alike understand the te...
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Reducing Stress with Meditation and Visualisation...

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Learning how to reduce stress using meditation and visualisation is absolutely essential for everyon...
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Identifying causes of conflict certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Identifying the causes of conflict is absolutely essential for everyone today. As the pace of modern...
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Project Development and Testing Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Once a project officially kicks-off; it enters the development stage. This is essentially the phase...
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Personal Safety Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Personal safety is something that everyone needs to focus on in all areas of their life. This is tru...
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Essential Productivity Training

GoSkills Ltd

In this online course productivity expert Francesco D'Alessio will guide you in choosing the right p...
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Introduction to Animal Care Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Learning more about proper animal care is a skill that can take you far in life. Not only does it gi...
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Microsoft Word 365 Basic & Advanced

GoSkills Ltd

Discover all there is to know about Microsoft Word 365 through a series of engaging lessons. This on...
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Marketing Diploma Course

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This marketing diploma is an essential tool for anyone who is interested in marketing and advertisin...
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Introduction to Kennel & Cattery Management Certif...

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

For an animal lover; there is no better way to earn a living than spending it with the critters you...
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Microsoft Word 365 Basic and Advanced

GoSkills Ltd

Ready to upgrade your Microsoft Word 365 skills; or simply need a refresher? In these engaging lesso...
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Microsoft Word Certificate - Beginner to Advanced

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

The Word Certificate Course is ideal for individuals who would like to learn how to work with Micros...
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Drug and Alcohol Awareness Diploma

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course gives you everything you need to know about drug and alcohol addiction awareness. At the...
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Microsoft Mail Merge Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Mail merge is one of Microsoft’s most powerful Office features; especially for those who work in off...
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Foot Care

Blue Stream Academy Ltd

This module has been designed for all health and care workers who may deliver essential foot care to...
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Microsoft Word 365 Basic

GoSkills Ltd

This Microsoft Word 365 Basic course is designed to give you a solid foundation in the basics of Wor...
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Painting and Decorating Diploma

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course is designed for individuals who would like to work in the decorating industry. It is fil...
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Cognitive Behavioural Therapy (CBT) Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Cognitive Behavioural Therapy (CBT) has emerged as one of the most effective treatments for a wide r...
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Office Etiquette Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Understanding the unspoken rules of the workplace will increase your chance of getting a promotion....
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Advanced Cognitive Behavioural Therapy (CBT)

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Cognitive Behavioural Therapy (CBT) is a popular therapy paradigm that is used in the treatment of d...
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Anger Management Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Anger is a normal and sometimes useful emotion; but excessive anger can have serious personal and pr...
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Introduction to Python

GoSkills Ltd

Python is one of the world's most popular; fastest-growing programming languages. It's versatile eno...
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General Data Protection Regulation (GDPR)

Blue Stream Academy Ltd

This eLearning module aims to ensure staff have an understanding of their organisations processes; p...
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Emotional Intelligence Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Over the past few decades; psychologists have come to accept that the ability to recognise and manag...
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Customer Services

General Data Protection Regulation (GDPR) Awarenes...

Blue Stream Academy Ltd

This eLearning module aims to ensure staff have an understanding of their organisations processes; p...
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Anger Management and Control

ZandaX

This online course looks at what anger is; what causes it; and the negative effects that it has on y...
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Communication basics (LS)

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Sound communication skills are vital to your success in the workplace. Unfortunately; many people fi...
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Leadership Training

GoSkills Ltd

In this online course; you will discover the 7 ways to ensure exceptional leadership to achieve your...
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Sepsis

Blue Stream Academy Ltd

Sepsis is a life-threatening condition that arises when the body’s response to an infection injures...
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Confidence on camera (LS)

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

If the thought of appearing on film fills you with dread; you aren’t alone. Many people dislike bein...
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Financial Basics for Small Businesses

GoSkills Ltd

For small business owners and employees; it can feel daunting to manage the financial side of your b...
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Sepsis Awareness

Blue Stream Academy Ltd

Sepsis is a life-threatening condition that arises when the body’s response to an infection injures...
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Crowd management (LS)

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Good crowd control is essential in preventing crushing; outbreaks of violence; riots; and other pote...
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Data Analysis (LS)

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Data is everywhere; and it is becoming an increasingly important part of working life; regardless of...
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Effective Decision Making Certificate (LS)

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Every day; you are faced with millions of choices. Decisions are everywhere; from the moment you wak...
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Customer Services

Delivering useful feedback in a corporate setting...

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Giving feedback is required at every level of the corporate chain. Every employee; from the person w...
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Customer Services

Agenda Setting

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course will be providing an overview of agenda setting; why it’s important; how to create an ef...
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