CPD Courses

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Business

See the latest Customer Services CPD courses from the Business industry

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Customer Services

YouTube Channel Marketing Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

The outreach and power of YouTube works excellently for small businesses; including those who have l...
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Customer Services

Legal and Ethical Issues 2: An Overview of Patient...

Blue Stream Academy Ltd

This module is intended to improve dental professionals’ understanding of how to safeguard vulnerabl...
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Customer Services

Dealing with Customer Complaints Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course provides students with the knowledge and skills necessary to effectively manage customer...
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Customer Services

Conflict in the Workplace Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Resolving conflicts is essential to the function of all businesses. Conflicts are inevitable; how th...
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Customer Services

British Citizenship Diploma

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

The British Citizenship Diploma is ideal for anyone who wants to understand the intricacies of Briti...
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Customer Services

Legal and Ethical Issues 3: Safe Practice; Being O...

Blue Stream Academy Ltd

This module is intended to create understanding of the health and safety procedures which exist to k...
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Customer Services

Dealing with Difficult People and Situations Certi...

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Difficult people cost businesses hundreds of billions of pounds every year. Learning how to deal wi...
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Customer Services

Managing a Sales Team Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

All effective sales teams are headed by competent leaders who know how to get the most from their st...
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Customer Services

Privacy and Dignity Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Privacy and dignity are two principles that are the basis of the modern healthcare system. These are...
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Customer Services

Business Case Specialist Masterclass: A Complete G...

Advanced Innovation Group Pro Excellence - AIGPE

You identify a problem requires attention and needs to be solved. You want to pitch this problem to...
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Customer Services

Legal and Ethical Issues 4: An Overview of Profess...

Blue Stream Academy Ltd

This module is intended to provide an understanding of the significance of confidentiality and data...
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Customer Services

Key Account Management Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This training Course is one that will provide you with skills that can help you succeed in your new...
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Customer Services

The Office layout Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Employees work better and more efficiently when their workspaces are well laid out. On the other han...
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Customer Services

Reddit Marketing Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Reddit is extremely important for your marketing strategy and can help drive traffic to your busines...
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Customer Services

Medical Emergencies in Dentistry

Blue Stream Academy Ltd

This module is intended to provide an overview of medical emergencies in dentistry; covering topics...
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Customer Services

Learning Impressive Telephone Techniques Certifica...

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Telephone communications are an integral part of most businesses; and sometimes these interactions a...
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Customer Services

What is Money Laundering? Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

The term “money laundering” is any process that conceals the origins of money obtained by illegal me...
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Customer Services

Colour Therapy Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

The colour therapy course offers students all the necessary information required to perform colour t...
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Customer Services

Oral Cancer: Understanding Oral Cancer; the Risk F...

Blue Stream Academy Ltd

This module is intended to enhance dental staffs understanding of oral cancer; the risk factors incl...
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Customer Services

Operations Management Diploma

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

The course is designed for anybody already working as an Operations Manager or anybody thinking of m...
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Customer Services

Managing & Improving Customer Service Process Cert...

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Customer Care is integral to the success of any business. The quality of the relationship and reput...
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Customer Services

Email Management & Ethics Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Email is unavoidable in today’s workplace. Regardless of industry; sector; or even position; you are...
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Customer Services

Sound Healing Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

The Sound Healing Course offers students the ability to learn all about the use of therapeutic sound...
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Customer Services

Coding for Beginners Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

The aim of the course is to help you write and run your first lines of actual code. It is a practica...
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Customer Services

Minute Taking Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Minute taking is a key administrative role; which significantly increases the effectiveness of meeti...
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Customer Services

Managing Teams Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

As a manager or team leader; you have a seemingly endless number of tasks that you need to complete....
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Customer Services

Pass Your Driving Test – Theory and Practical Prep...

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course addresses not only the key content of the theory test syllabus; but also gives you the s...
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Customer Services

Motivating Colleagues to Perform Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Employee motivation is at the heart of business success. When employers understand exactly what mot...
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Customer Services

Constructive Feedback Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Constructive feedback is not always happily accepted; particularly among those who are on the receiv...
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Customer Services

Project Management Bootcamp

GoSkills Ltd

In a series of four foundational courses; you will learn today's most relevant topics in project man...
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Customer Services

Transport Management Diploma

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

The Transport Management Diploma course has been written to provide students with a full; comprehens...
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Customer Services

Negotiation Skills Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course is one that will supply information about how to negotiate with anyone in any field thro...
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Customer Services

Making Meetings Matter Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Productive meetings are those that produce some sort of meaningful change – in ideas; behaviours; de...
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Customer Services

Project Management Basics

GoSkills Ltd

This course shows how to effectively manage projects from start to finish through a range of topics...
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Customer Services

Nursing Assistant Diploma

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course is designed to provide information on different aspects of becoming a nurse.
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Customer Services

Online Security Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

The Online Security Certificate Course develops the knowledge and skills necessary to stay protected...
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Customer Services

Organising and Chairing Meetings Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Meetings are a key mode of communication in most organisations. They are used to share new ideas; pa...
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Customer Services

Project Management for Engineers

GoSkills Ltd

You will learn how to effectively manage projects from start to finish through a range of topics inc...
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Customer Services

Body Language Diploma

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course on ‘Body Language’ is designed to help you understand the different aspects of body lang...
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Customer Services

Public Speaking Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

The ability to inspire; engage and enthuse others with your words and passion is a vital tool for le...
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Customer Services

Make an Impression Every Time Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Even if a customer loves your products or services; they will hesitate to come back if they receive...
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Customer Services

The Seven Basic Tools of Quality Expert Certificat...

Advanced Innovation Group Pro Excellence - AIGPE

After completing this Seven Basic Tools of Quality Certification Program; you will be able to explai...
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Customer Services

Vlogging Diploma

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This vlogger course has been created to offer all students a full overview of how to become a succes...
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Customer Services

Illustrator Advanced

GoSkills Ltd

In this online course; you will learn how to design a mascot logo from scratch; learning essential I...
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Customer Services

Questioning and Listening Techniques Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Questioning and listening skills are pivotal to effective communication and creating mutual understa...
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Customer Services

Communication Barriers in the Workplace Certificat...

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Difficulties in the workplace are often a result of communication issues. Barriers to communication...
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Customer Services

Stress Management In the Workplace Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course will arm you with the knowledge and tools you will require to manage stress in any situa...
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Customer Services

Delegation of Authority Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Often; there are many moving parts to running a business and a large part of this involves delegatin...
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