CPD Courses

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See the latest CPD courses from the Public industry

Showing 48 of 445 results

Public

Managing Disciplinary Issues

e-Learning WMB

The e-learning course is designed to assist managers in understanding the theory behind the discipli...
Online Course
Public

Treating Customers Fairly - Finance

e-Learning WMB

This course covers what is ‘Treating Customers Fairly’ (TCF); the outcomes and how to handle related...
Online Course
Public

CDM for Client and Managing Agents

e-Learning WMB

CDM Training: This course gives basic CDM Training for Clients and Managing Agents who will instruct...
Online Course
Public

Food Safety

e-Learning WMB

This covers the EU Regulation 852/2004 on the Hygiene of Foodstuffs that requires anyone in food han...
Online Course
Public

Writing a Proposal

e-Learning WMB

This course is designed to help you write a proposal in a clear; considered and consistently structu...
Online Course
Public

Dealing with Performance Issues

e-Learning WMB

This course is designed to help managers understand the performance improvement procedure and manage...
Online Course
Public

Unconscious Bias

e-Learning WMB

Learn how unconscious bias can affect thought processes. Only by recognising these cognitive shortcu...
Online Course
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Dealing with Grievance Issues

e-Learning WMB

This course is aimed at managers; instructing them on how to deal with grievance issues both on a fo...
Online Course
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Customer Service General

e-Learning WMB

This customer service e-learning course demonstrates how poor customer service can affect the brand...
Online Course
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Introduction to Marketing

e-Learning WMB

This course outlines the principles of marketing including market research; the marketing mix; promo...
Online Course
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Home and Mobile Working

e-Learning WMB

This agile working course gives guidance on how to use mobile IT devices safely; have good understan...
Online Course
Public

Introduction to CDM

e-Learning WMB

This course gives a general introduction to the Construction Design and Management (CDM) regulations...
Online Course
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CDM Contractor Management

e-Learning WMB

This course is aimed at managers with responsibilities for contractors during the construction proce...
Online Course
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Managing your Digital Footprint

e-Learning WMB

This course defines the ‘Digital Footprint’ and then goes on to list the dangers associated with Soc...
Online Course
Public

Prevent Strategy

e-Learning WMB

Prevent Strategy training covers extremism and the terrorist threat; focusing on how to safely ident...
Online Course
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Mental Wellbeing and Mindfulness

e-Learning WMB

This course covers 'Mental Wellbeing’ and explains why it is important. Advice is given on how to fo...
Online Course
Public

Introduction to Governance for SHPs

e-Learning WMB

Introduction to Governance for Social Housing Providers e-learning covers what is governance and the...
Online Course
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Introduction to Regulatory Framework

e-Learning WMB

This course covers the Regulatory Framework; detailing the standards and how they affect Social Hous...
Online Course
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Introduction to Governance

e-Learning WMB

The Introduction to Governance course covers what is governance and the board's role in adhering to...
Online Course
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Psychologically Informed Environments

e-Learning WMB

Psychologically Informed Environmental (PIE) training enables us to shape services to the needs of t...
Online Course
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Legal High Awareness for Managers

e-Learning WMB

This course on legal highs awareness (New Psychoactive Substances) is aimed at managers who work wit...
Online Course
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Cocaine Awareness for Managers

e-Learning WMB

This course on cocaine awareness is aimed at employees and managers who work with young people. This...
Online Course
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Heroin Awareness for Managers

e-Learning WMB

This course on heroin awareness is aimed at employees and managers who work with young people. This...
Online Course
Public

Ecstasy Awareness for Managers

e-Learning WMB

This course on ecstasy awareness is aimed at employees and managers who work with young people. This...
Online Course
Public

Amphetamine Awareness for Managers

e-Learning WMB

This course on amphetamine awareness is aimed at employees and managers who work with young people....
Online Course
Public

Drugs and Young People

e-Learning WMB

The course offers guidance for those who work for or with young people. The course looks at misuse a...
Online Course
Public

Value for Money in Social Housing

e-Learning WMB

Our Value for Money e-learning course is aimed Social Housing providers in line with the Regulatory...
Online Course
Public

Cannabis Awareness for Managers

e-Learning WMB

This course on cannabis awareness is aimed at employees and managers who work with young people. Thi...
Online Course
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Volatile Substances Awareness for Managers

e-Learning WMB

This course on volatile substances (e.g. glue; lighter fluid etc.) awareness is aimed at employees a...
Online Course
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Alcohol Awareness for Managers

e-Learning WMB

This course on alcohol awareness aimed specifically at employees and managers who work with young pe...
Online Course
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Bribery Act for Social Housing

e-Learning WMB

By the end of this course the learner should have a good understanding of what constitutes bribery a...
Online Course
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Food Safety - An Introduction

e-Learning WMB

This module is part of a complete course on food safety covering chilling; cross-contamination; cook...
Online Course
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Food Safety - Cross Contamination

e-Learning WMB

This module deals with the most common cause of food poisoning - cross-contamination.
Online Course
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Food Safety - Cleaning

e-Learning WMB

This module covers cleaning environments where food is stored; prepared and served.
Online Course
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Food Safety - Chilling

e-Learning WMB

This module covers how to chill and freeze food safely and is a single part of a complete course on...
Online Course
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Food Safety - Cooking

e-Learning WMB

This module covers safe cooking in a restaurant or catering environment and is appropriate for anyon...
Online Course
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Food Safety - Final Quiz

e-Learning WMB

This module is the quiz of a part of a complete course on food safety covering chilling; cross-conta...
Online Course
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Modern Slavery

e-Learning WMB

This training will help you to become more aware of situations where you could come across modern sl...
Online Course
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Managing Conflict and Resilience Introduction

e-Learning WMB

This e-Learning module on Managing Conflict & Resilience is aimed at Housing staff working in proper...
Online Course
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Laboratory Safety and Ergonomics

e-Learning WMB

Undertaking this e-learning training will help to prevent injuries and ill-health in this environmen...
Online Course
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LGBT Awareness

e-Learning WMB

This e-learning gives you an understanding of what LGBT means and the history of the LGBT movement....
Online Course
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Managing Conflict and Resilience In Action

e-Learning WMB

By the end of the e-learning you will better be able to demonstrate what body language to avoid duri...
Online Course
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e-Office Safety Pro No Assessment

e-Learning WMB

Ergonomics training for safe computer use. This course contains no risk assessment; ideal for a thir...
Online Course
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Telephone Courtesy

e-Learning WMB

The telephone courtesy training focuses on how to answer the phone efficiently; transfer calls; put...
Online Course
Public

Guest Name Usage

e-Learning WMB

Name usage deals with tips to find out clients’ names; how to deal with guests whose name you do not...
Online Course
Public

Guest Complaints

e-Learning WMB

This e-learning covers handling guest or client complaints; how to escalate them and following up af...
Online Course
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ISO Beginners

e-Learning WMB

This module is aimed at all staff to provide general information about ISO standards.
Online Course
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ISO Advanced

e-Learning WMB

This module is designed to inform senior management of their responsibilities regarding ISO systems...
Online Course