CPD Courses
See the latest CPD courses from the Public industry
Showing 48 of 445 results
Public
Managing Disciplinary Issues
e-Learning WMB
The e-learning course is designed to assist managers in understanding the theory behind the discipli...
Online Course
Public
Treating Customers Fairly - Finance
e-Learning WMB
This course covers what is ‘Treating Customers Fairly’ (TCF); the outcomes and how to handle related...
Online Course
Public
CDM for Client and Managing Agents
e-Learning WMB
CDM Training: This course gives basic CDM Training for Clients and Managing Agents who will instruct...
Online Course
Public
Food Safety
e-Learning WMB
This covers the EU Regulation 852/2004 on the Hygiene of Foodstuffs that requires anyone in food han...
Online Course
Public
Writing a Proposal
e-Learning WMB
This course is designed to help you write a proposal in a clear; considered and consistently structu...
Online Course
Public
Dealing with Performance Issues
e-Learning WMB
This course is designed to help managers understand the performance improvement procedure and manage...
Online Course
Public
Unconscious Bias
e-Learning WMB
Learn how unconscious bias can affect thought processes. Only by recognising these cognitive shortcu...
Online Course
Public
Dealing with Grievance Issues
e-Learning WMB
This course is aimed at managers; instructing them on how to deal with grievance issues both on a fo...
Online Course
Public
Customer Service General
e-Learning WMB
This customer service e-learning course demonstrates how poor customer service can affect the brand...
Online Course
Public
Introduction to Marketing
e-Learning WMB
This course outlines the principles of marketing including market research; the marketing mix; promo...
Online Course
Public
Home and Mobile Working
e-Learning WMB
This agile working course gives guidance on how to use mobile IT devices safely; have good understan...
Online Course
Public
Introduction to CDM
e-Learning WMB
This course gives a general introduction to the Construction Design and Management (CDM) regulations...
Online Course
Public
CDM Contractor Management
e-Learning WMB
This course is aimed at managers with responsibilities for contractors during the construction proce...
Online Course
Public
Managing your Digital Footprint
e-Learning WMB
This course defines the ‘Digital Footprint’ and then goes on to list the dangers associated with Soc...
Online Course
Public
Prevent Strategy
e-Learning WMB
Prevent Strategy training covers extremism and the terrorist threat; focusing on how to safely ident...
Online Course
Public
Mental Wellbeing and Mindfulness
e-Learning WMB
This course covers 'Mental Wellbeing’ and explains why it is important. Advice is given on how to fo...
Online Course
Public
Introduction to Governance for SHPs
e-Learning WMB
Introduction to Governance for Social Housing Providers e-learning covers what is governance and the...
Online Course
Public
Introduction to Regulatory Framework
e-Learning WMB
This course covers the Regulatory Framework; detailing the standards and how they affect Social Hous...
Online Course
Public
Introduction to Governance
e-Learning WMB
The Introduction to Governance course covers what is governance and the board's role in adhering to...
Online Course
Public
Psychologically Informed Environments
e-Learning WMB
Psychologically Informed Environmental (PIE) training enables us to shape services to the needs of t...
Online Course
Public
Legal High Awareness for Managers
e-Learning WMB
This course on legal highs awareness (New Psychoactive Substances) is aimed at managers who work wit...
Online Course
Public
Cocaine Awareness for Managers
e-Learning WMB
This course on cocaine awareness is aimed at employees and managers who work with young people. This...
Online Course
Public
Heroin Awareness for Managers
e-Learning WMB
This course on heroin awareness is aimed at employees and managers who work with young people. This...
Online Course
Public
Ecstasy Awareness for Managers
e-Learning WMB
This course on ecstasy awareness is aimed at employees and managers who work with young people. This...
Online Course
Public
Amphetamine Awareness for Managers
e-Learning WMB
This course on amphetamine awareness is aimed at employees and managers who work with young people....
Online Course
Public
Drugs and Young People
e-Learning WMB
The course offers guidance for those who work for or with young people. The course looks at misuse a...
Online Course
Public
Value for Money in Social Housing
e-Learning WMB
Our Value for Money e-learning course is aimed Social Housing providers in line with the Regulatory...
Online Course
Public
Cannabis Awareness for Managers
e-Learning WMB
This course on cannabis awareness is aimed at employees and managers who work with young people. Thi...
Online Course
Public
Volatile Substances Awareness for Managers
e-Learning WMB
This course on volatile substances (e.g. glue; lighter fluid etc.) awareness is aimed at employees a...
Online Course
Public
Alcohol Awareness for Managers
e-Learning WMB
This course on alcohol awareness aimed specifically at employees and managers who work with young pe...
Online Course
Public
Bribery Act for Social Housing
e-Learning WMB
By the end of this course the learner should have a good understanding of what constitutes bribery a...
Online Course
Public
Food Safety - An Introduction
e-Learning WMB
This module is part of a complete course on food safety covering chilling; cross-contamination; cook...
Online Course
Public
Food Safety - Cross Contamination
e-Learning WMB
This module deals with the most common cause of food poisoning - cross-contamination.
Online Course
Public
Food Safety - Cleaning
e-Learning WMB
This module covers cleaning environments where food is stored; prepared and served.
Online Course
Public
Food Safety - Chilling
e-Learning WMB
This module covers how to chill and freeze food safely and is a single part of a complete course on...
Online Course
Public
Food Safety - Cooking
e-Learning WMB
This module covers safe cooking in a restaurant or catering environment and is appropriate for anyon...
Online Course
Public
Food Safety - Final Quiz
e-Learning WMB
This module is the quiz of a part of a complete course on food safety covering chilling; cross-conta...
Online Course
Public
Modern Slavery
e-Learning WMB
This training will help you to become more aware of situations where you could come across modern sl...
Online Course
Public
Managing Conflict and Resilience Introduction
e-Learning WMB
This e-Learning module on Managing Conflict & Resilience is aimed at Housing staff working in proper...
Online Course
Public
Laboratory Safety and Ergonomics
e-Learning WMB
Undertaking this e-learning training will help to prevent injuries and ill-health in this environmen...
Online Course
Public
LGBT Awareness
e-Learning WMB
This e-learning gives you an understanding of what LGBT means and the history of the LGBT movement....
Online Course
Public
Managing Conflict and Resilience In Action
e-Learning WMB
By the end of the e-learning you will better be able to demonstrate what body language to avoid duri...
Online Course
Public
e-Office Safety Pro No Assessment
e-Learning WMB
Ergonomics training for safe computer use. This course contains no risk assessment; ideal for a thir...
Online Course
Public
Telephone Courtesy
e-Learning WMB
The telephone courtesy training focuses on how to answer the phone efficiently; transfer calls; put...
Online Course
Public
Guest Name Usage
e-Learning WMB
Name usage deals with tips to find out clients’ names; how to deal with guests whose name you do not...
Online Course
Public
Guest Complaints
e-Learning WMB
This e-learning covers handling guest or client complaints; how to escalate them and following up af...
Online Course
Public
ISO Beginners
e-Learning WMB
This module is aimed at all staff to provide general information about ISO standards.
Online Course
Public
ISO Advanced
e-Learning WMB
This module is designed to inform senior management of their responsibilities regarding ISO systems...