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Business Coaching Courses

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Business Coaching CPD Courses and Workshops Available

  • Relias Learning Ltd

    DCSETF: Equality Diversity and Inclusion in Dementia Care

    Relias Learning Ltd

    Equality; diversity; and inclusion are abstract ideas until they become real within concrete actions and interactions. Professionals working in dementia care must be informed and aware... Read more

  • Relias Learning Ltd

    End of Life Care: Care of the Actively Dying Adult

    Relias Learning Ltd

    People undergo many physical and mental changes as they reach the end of life. Every caregiver should be able to recognise the common symptoms that indicate approaching death. Many... Read more

  • Relias Learning Ltd

    Mental Health Awareness

    Relias Learning Ltd

    There is still a stigma and general lack of understanding about mental health. This course is designed to be helpful whether you are new to the field of mental health; have limited... Read more

  • Relias Learning Ltd

    Sepsis: A Simple; Pragmatic; Evidence-Based Approach to Detection; Collaboration and Measurement

    Relias Learning Ltd

    1.7 million patients are admitted to English acute hospitals as emergencies with bacterial infection per year. Those at the most severe end of this spectrum will have sepsis; a... Read more

  • Relias Learning Ltd

    Working with Display Screen Equipment

    Relias Learning Ltd

    Display screen equipment (DSE); is used across diverse industry sectors; including health and social care. Like other equipment that you use at work; DSE has associated health and... Read more

  • Virtual College

    Customer Care - Customer Care Skills; This module looks at customer care training;

    Virtual College

    Understanding customer care skills and how to use them to overcome barriers.

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  • Virtual College

    Customer Care - Your Campaign Plan

    Virtual College

    This module looks at the best way to form a campaign plan to install a customer care programme in your company.

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  • Virtual College

    Customer Care - Cause of Poor Customer Care

    Virtual College

    This module looks at causes of poor customer care and how to address them.

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  • Virtual College

    Customer Care - Introduction

    Virtual College

    This module looks at customer care and how to make customers feel that your business is genuinely interest in them as people and not merely as accounts.

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  • Virtual College

    Customer Care - Why you need good Customer Care

    Virtual College

    This module looks at some of the reasons why your organisation needs to take customer care seriously and recognise why you need a customer care programme.

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  • Virtual College

    Customer Care - Customer Care Handling Complaints

    Virtual College

    This module looks how to improve your complaints handling procedure and to develop a complaints handling procedure that strengthens the bond between your company and your customers.

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  • Virtual College

    Principles of Customer Service - How the service chain supports the delivery of good customer service

    Virtual College

    This module outlines how the service chain supports the delivery of goof customer service.

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