Safeguarding is everyone’s business. Every organisation must appoint a designated person to lead on this responsibility and support staff who encounter safeguarding issues in the... Read more
No organisation working with children and/or adults at risk can operate without due regard to its safeguarding responsibilities. A clear understanding of the key duties; behaviours and... Read more
This slips; trips and falls course will enable employers and employees to reduce and control the risks of slips; trips and falls hazards in the workplace. Complying with the Health and... Read more
What is social housing? To know where you are going you need to understand where you have come from. Originating as a tangible expression of the charitable instincts of powerful and... Read more
The role of fire warden course explores the knowledge and skills required to be an effective fire warden in the workplace. It covers the specific duties and responsibilities of a fire... Read more
The provisions of the Anti-Social Behaviour Crime and Policing Act 2014 give you new tools to tackle anti-social behaviour in your communities. This course provides detailed coverage of... Read more
Falls from height are the most common cause of fatalities in the workplace. This working at height course will enable employers and employees to reduce and control the risks associated... Read more
Minutes capture discussions; decisions and actions; providing a record of a meeting; but what should they look like? What needs to be included and what can be omitted? This course is... Read more
Working proactively to build clear expectations around prompt and regular rent payment starts from the day you meet a prospective tenant; and carries through to the sign-up phase. Work... Read more
This “Retail Sales & Service Professional” course covers the essential retail-techniques and sales-strategies for delivering excellent levels of customer-service; it’s a... Read more
This “Consultative Selling Skills” workshop provides the skills and techniques for: understanding the needs and wants of your buyers; and developing a strategy to offer your... Read more
The “Sales Excellence Award” consists of 36 online training sessions that you can do anywhere (desktop; mobile; tablet). Each session lasts no longer than 5 minutes and is focused... Read more
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