The delegate will learn the key defining factors between assertive and aggressive behaviour and how to act and react accordingly.
Establish how to initiate a conversation by building and maintaining rapport with another person or persons.
All employees wishing to improve their interactions and effective communication skills with others will benefit from this course.
The delegate will learn how to think creatively when looking to solve problems and bring a fresh perspective to bring about a satisfactory solution.
All employees looking to understand new ways of problem solving and how to make better; more informed; decisions.
The delegate will learn the value of using decision making tools and concepts effectively.
The delegate will learn how to present confidently with presentations that have appeal and are engaging.
Designed to help delegates realise their capabilities and develop full potential both in their professional and personal life.
The delegate will learn the essentials of how to manage time and tasks through proper planning to ensure a reduction is stress levels and successful completion of those jobs on your... Read more
The delegate will gain an understanding of managing diversity within the workplace and promote inclusion.
To help delegates be able to understand and use different influencing strategies when dealing with people.
The delegate will learn techniques in how to bring presentations to life.
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