Dissimilarities between languages impede communication for employees who grew up speaking a language other than English. This can damage what would otherwise be productive... Read more
The new economy calls for a new way of attracting customers and sales. Growth hacking is to the new economy what marketing was to the last millennium. The goal is to share a message and... Read more
As with many significant undertakings; undergoing a CRM review (even simply considering its implementation) requires learners to analyse technical and complicated systems. This one day... Read more
Understanding how to manage the knowledge within your organization is the key to business success. Mismanagement of organizational knowledge comes with a price: frustrated employees;... Read more
Lean principles have come a long way over the past 300 years. From Benjamin Franklin’s early ideas; to Henry Ford’s work in the 1920’s and the Toyoda precepts in the 1930’s; to... Read more
Starting and building a business begins with a great idea. At this moment; there are millions of ‘great ideas’ seeking attention and success. Some of those ‘great ideas’ may be... Read more
Beginning with the Organizational Safety Policy; the company’s Safety Plan shows that Senior Management takes the commitment to worker health and safety seriously. The safety plan... Read more
Self-leadership puts together taking responsibility for our outcomes; setting direction for our lives; and having tools to manage priorities. Self-leaders work at all levels of an... Read more
Social selling isn’t just a fad or the latest approach to selling that businesses need to adopt. It’s a result of the massive integration of social media in how we conduct our... Read more
Between 2010 and 2015; employers paid out $698.7 million to employees alleging harassment (through the U.S. Employment Equity Opportunity Commission’s administrative enforcement... Read more
This two-day course is designed for business owners and entrepreneurs who are ready to create a business plan. All the essential steps are covered; including drafting the original... Read more
This unit introduces the theory of attachment and attachment difficulties which may be displayed as differential attachment styles. The unit includes the theoretical discussion on the... Read more
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