Human Resources Sub-Sectors
Human Resources CPD Courses and Workshops Available
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Operational Management approaches and models
Virtual College
Operational management is a multi-disciplinary field that focuses on managing all aspects of an organisation’s operations in order to produce a quality product or service. The... Read more
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Organisational Strategy
Virtual College
This module defines an organisational strategy and covers creating strategy via vision and mission statements; performing a gap analysis; implementing strategy; monitoring progress and... Read more
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Principles of Managing Service and Dining Areas
Virtual College
This course describes the current responsibilities of any food outlet under the law; with regards to a safe workplace; safety of plant and machinery and systems; safely storing articles... Read more
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Principles of Preparation of Service Areas; Customers and Dining Areas
Virtual College
This course enables those working in the hospitality sector to prepare and clear customer and dining areas for table service; following safe and hygienic working practices.
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Principles of Providing Additional Services
Virtual College
This module provides an overview of the key principles of promoting additional services or products to customers. It focuses on delivering good customer service and building positive... Read more
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Principles of Serving Food and Beverages to Customers
Virtual College
This course covers practical areas of: meeting and greeting customers; presenting menus; taking orders; providing different types of service; taking payments and ensuring best practice... Read more
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Project Lifecycle
Virtual College
This course covers the main components of a project lifecycle; which comprises four stages: initiation; planning; execution and closure. Each stage will help you to plan and execute... Read more
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Project Planning
Virtual College
This course looks at the definition of a project plan; the various stages and aspects involved; and reviews the different types of plan; according to the size and type of organisation... Read more
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Team Strategy and Planning
Virtual College
This module presents an overview of organisational strategy and the impact of operational strategy on direction and planning. There is a focus on communication strategy and... Read more
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Understanding Organisational Culture
Virtual College
This course describes the characteristics of organisational culture and the impact on an organisation’s success. The four different types of organisational culture are explored;... Read more
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Understanding Food Service Methods
Virtual College
This course explores the four different food service methods: formal; casual dining/quick service/counter service; carvery/buffet dining and room service.
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Undertake Agreed Pressure Area Care
Virtual College
This course begins by looking at the characteristics and functions of skin and details the symptoms and causes of pressure ulcers; bedsores and pressure sores. There is a focus on risk... Read more
More information about Human Resources
It is estimated that around 100,000 people work in the fast-paced & constantly evolving human resources (HR) and personnel sector across the UK. Human Resources is the general term that covers a wide range of professional people-focused activities, which includes; employee relations/industrial relations, employment law, health and safety, payroll and pensions, performance and reward, recruitment and talent management, organisational development, training, coaching & professional development learning activities.
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