Changeworks’ vision is for a world where everyone is able to live, work and enjoy life with a low carbon impact.
We recognise climate change is the most significant threat to the environment and our way of life.
CPD Courses and Workshops Available
Engaging Effectively with Tenants.CPD
Training Course | ChangeworksChangeworks
Housing staff can have a difficult role encouraging tenants to take actions; recall advice; keep to schedules etc. This CPD-accredited training workshop will introduce principles that can make written and spoken communications more effective (i.e. improving the likelihood of tenants taking the right next steps). Ideas such as social norms and dealing with resistance will be covered though applied examples; which staff can take to use in their day to day engagement with tenants.