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Organisation Description

City & Guilds Kineo is the leading brand in workforce learning and development with services and solutions to meet all organisational needs. We provide an end-to-end service designing and delivering bespoke learning programmes for employers.

CPD Courses and Workshops Available

  • Effective Feedback

    Online Course | City & Guilds Kineo

    This online module which will help your coaches; trainers and mentors to understand the value of giving feedback and how to deliver it effectively.

  • The Bribery Act

    Online Course | City & Guilds Kineo

    Bribery Act is a 60 minute module that will give managers and employees of all levels a better understanding of the Bribery Act 2010 and its application in the workplace

  • Effective Decision Making

    Online Course | City & Guilds Kineo

    With our 60 minute Effective Decision Making module we will teach you employees the skills needed to make the best possible decisions; improving their knowledge of the decision making process to enable effective decision making in the workplace

  • Health and Safety for Hospitality and Catering

    Online Course | City & Guilds Kineo

    With our 180 minute Health and Safety for Hospitality and Catering modules we will help to improve employees knowledge of incidents and accidents within the workplace; to identify risks and hazards and also to understand the roles and responsibilities of working within the Hospitality and Catering environment

  • Food Safety & Hygiene

    Online Course | City & Guilds Kineo

    With our 135 minute Food Safety & Hygiene modules we will teach your employees about food safety and hygiene within their workplace; as well as improving their knowledge

  • Problem solving

    Online Course | City & Guilds Kineo

    These ready to go elearning modules are designed to help businesses and employers across the globe to improve performance. They function across multiple devices

  • Equality and Diversity for Employees

    Online Course | City & Guilds Kineo

    These ready to go elearning modules are designed to help businesses and employers across the globe to improve performance. They function across multiple devices

  • Equality and Diversity for Managers

    Online Course | City & Guilds Kineo

    These ready to go elearning modules are designed to help businesses and employers across the globe to improve performance. They function across multiple devices

  • Anti-Money Laundering

    Online Course | City & Guilds Kineo

    Money laundering can occur at any level; in any sector; and is often very difficult to recognise when it is happening. With our help your employees will gain a thorough knowledge of Anti-Money Laundering; getting them up to speed on what suspicious behaviour looks like; and how to respond to it.

  • Complaints Management

    Online Course | City & Guilds Kineo

    Complaints Management When problems lead to a customer complaint it's important that your staff are aware of how to respond and what procedures they should follow when it comes to handling complaints – helping to turn unhappy customers into loyal ones

  • Effective Leadership

    Online Course | City & Guilds Kineo

    This module will teach learners: The difference between leadership and management How to evaluate a range of leadership styles for their benefits and potential impact on individuals and performance How to identify their own leadership style How to lead their team effectively through change How to motivate; delegate and empower in the context of leadership theory.

  • Freedom of Information

    Online Course | City & Guilds Kineo

    This module will cover: The Freedom of Information (FOI) Act; and know who it applies to How to identify the types of information that are and are not covered by the FOI Act How the FOI Act affects delegates and their organisation How organisations should respond to requests How to identify when organisations can refuse requests.

  • Health and Safety

    Online Course | City & Guilds Kineo

    Health and Safety laws are designed to protect you; your staff and the public from accidents in the workplace. To help ensure your employees understand their responsibilities; we've developed this online Health & Safety training.

  • Setting Effective Targets

    Online Course | City & Guilds Kineo

    This online module will help your coaches; trainers and mentors to understand the value of targets in learning and how to set them effectively

  • Effective Questioning

    Online Course | City & Guilds Kineo

    This elearning module will give your coaches; trainers and mentors the skills they need to ask questions effectively; ultimately enhancing learning outcomes for those receiving the training.

  • Learning Cycle

    Online Course | City & Guilds Kineo

    This module will show trainers how to: Identify the information required to successfully set learning needs and objectives ; Consider individual learning needs and styles in the creation of learning and development projects; Identify factors that help to plan an effective learning programme; Pinpoint which factors lead to the successful delivery of a learning plan; Identify strategies for assessing learning outcomes and evaluating the learning programme.

  • Safeguarding Young People

    Online Course | City & Guilds Kineo

    The topics covered will be: The concept of safeguarding young people from harm; abuse and exploitation; How learners will be able to identify ways of safeguarding the vulnerable from harm abuse and exploitation: Identify the legislation; policies and support in place to safeguard children; young people and adults from abuse; learn how to correctly respond to allegations of harm; abuse and exploitation.