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Organisation Description

First Thought Training

CPD Courses and Workshops Available

  • Leadership and Management- Building a Team

    Training Course | First Thought Training

    First Thought Training

    The NHS is changing and there has never been greater emphasis on each individual team member taking responsibility for their share of the team achievement. The NHS is also encouraging employees at all levels to develop their leadership skills with ever increasing determination. This programme is designed to help and support delegates to achieve the organisational needs and develop skills and techniques which they can take back into the work-place and use in a practical fashion.

  • Communication Across Cultures

    Training Course | First Thought Training

    First Thought Training

    In today’s NHS; the patient has become far more discerning and expectations have become higher. One of the major areas for complaints into the Organisation has been that of communication; with many of the letters hinting that cultural differences are an issue. The aim of this programme is to explore how culture affects our perceptions; our behaviours and our communications. It will also allow delegates time to explore how they increase patient satisfaction and continue to deliver against expectations of that of the patient and the NHS as a whole.

  • Teams; Coaching and High Performance

    Training Course | First Thought Training

    First Thought Training

    Working as a team is essential to the success of any organisation; and the NHS is no exception. In order to have a successful team; each individual must take responsibility for their role position and understand the importance of these within the team. This programme aims to highlight the necessary components of a high performing team and explore how to achieve constant high performance levels.

  • Managing Complaints

    Training Course | First Thought Training

    First Thought Training

    As the NHS strives for greater consistency in the ways that it improves services to their patients; it has an underlying obligation to patients to understand their expectations and deliver against them. One of their key strategies is to reduce the number of verbal and written complaints. This workshop studies those written complaints; which the NHS must deal with in a timely and fair way for the public. It will also focus on what the NHS constitution says are the rights of the individual; the doctor and how the NHS will support you; the doctor. This programme has been designed to ensure Doctors are aware of their own responsibilities when a complaint occurs but also of the support they can expect to receive.

  • Being Human

    Training Course | First Thought Training

    First Thought Training

    It doesn’t matter what position we are in; at times we’ll find that our energy levels; motivation; willingness to take on new challenges or ideas will fluctuate. Discover the true nature of our felt experience and how we can see anew through a different perspective; and then be in a much better position to understand our own motivators and that of others which in turn helps to increase our ability to be more effective and influential.

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First Thought Training
14 Farndale Road
Sutton In Ashfield
Nottinghamshire
NG17 4DJ

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