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Specialising in providing affordable solutions, Learning Pool offer a complete learning technologies service that includes a library of responsive and editable content, Adapt Builder and innovative learning games to improve job performance. Learning Pool’s award-winning support which encompasses unlimited and end-user support, a dedicated Learning Consultant and access to an online training academy, helping you get the most out of the service provided.

CPD Courses and Workshops Available

  • Effective Minute Writing

    Online Course | Learning Pool

    Learning Pool

    This module looks at how you can write good minutes for your meetings in an easy-to-read style; describing how agendas and minutes are related and demonstrating appropriate formats and templates. The module can be used in conjunction with the modules on Meeting Skills and Effective Writing which can also be found in the Learning Pool Core Skills range.

  • Email Stress

    Online Course | Learning Pool

    Learning Pool

    Email has changed the way that we do business; but lately we’ve been hearing more about the problems of email stress and overcrowded inboxes. This module explores aspects of email stress and offers practical advice to help you use email more effectively. Upon completion of the course; the learner will have the confidence to manage email more comfortably and thus help to reduce stress levels across their organisation.

  • Emergency Planning

    Online Course | Learning Pool

    Learning Pool

    The Civil Contingencies Act defines an emergency as an event or situation which threatens serious damage to human welfare in a place in the UK; the environment of a place in the UK; or war; or terrorism; which threatens serious damage to the security of the UK. It’s a classification that can take in everything from floods and gas leaks to a flu pandemic; but it’s clear that a well-organised business should have a broad plan in place should such situations occur. This module will help the learner to understand what emergency planning is; and how emergency plans are implemented. It will also look at how business continuity management helps to ensure that an organisation’s core services are maintained during an emergency or incident.

  • Emotional Intelligence

    Online Course | Learning Pool

    Learning Pool

    Emotional intelligence (EI) is the ability of individuals to recognise their own and others’ emotions; to discriminate between different feelings and to use this information to guide thinking and actions. Studies have shown that people with high levels of emotional intelligence have greater mental health; exemplary job performance and more potent leadership skills. By the end of our Emotional Intelligence module; the learner will understand how EI can increase their self-awareness; help them to work with others and improve their professional performance.

  • Equality in the Workplace

    Online Course | Learning Pool

    Learning Pool

    Every forward-thinking organisation now aims to be a good employer; and to be a business that delivers accessible and high-quality customer service. This includes ensuring equality of access and tackling unfair discrimination in the workplace; in line with the statutory obligations under the Equality Act 2010. Our e-learning module will guide both employees and managers through their responsibilities; identifying protected characteristics; highlighting key concepts of discrimination and underlining the benefits of equality. Advice is given on areas such as using respectful language and avoiding making assumptions; and the module features several real-life case studies and an accompanying knowledge check section.

  • Facilitation Skills

    Online Course | Learning Pool

    Learning Pool

    Facilitation is the term that we use to describe tasks that are assisted; or any activity which makes tasks for others easy; and it’s become a key feature of the modern workplace. The facilitator requires a very specialist skill set with which to guide a group through a process; keeping things on track to achieve the agreed objective. The Facilitation Skills module will help you to develop these skills; which include identifying when facilitation is appropriate; developing working agreements and managing the dynamics of a group discussion.

  • Fire Safety

    Online Course | Learning Pool

    Learning Pool

    Every year; the fire service attends hundreds of thousands of fires around the UK; a significant portion of which occur in the workplace. The threat to safety is obvious; and both employers and staff have legal responsibilities to ensure that procedures are followed and all due care is taken. Our module; set in a typical office environment; is designed to provide a detailed overview of good fire safety practice. We look at identifying potential risks; what to do in the event of a blaze and how to utilise different types of fire-fighting equipment. Fire Safety includes practical case-studies and a 12-question knowledge check section.

  • Fraud Prevention

    Online Course | Learning Pool

    Learning Pool

    Recent studies have revealed that UK business loses over ?98 billion each year to fraud; and it’s a danger that every organisation should take steps to guard against. Managers need to ensure that controls are in place; whilst employees should be made aware of the warning signs of fraud. The Fraud Prevention module provides an introduction to the topic and a look at the different types of fraud; before going on to examine bribery; corruption and money laundering in more detail. We’ve also included a best practice guide for employees who suspect wrongdoing.

  • Getting Started with Social Media

    Online Course | Learning Pool

    Learning Pool

    Social media has presented organisations with a range of new opportunities to spread awareness and gain opinion; making it possible to reach millions of potential customers with just a few keystrokes.

  • Giving and Receiving Feedback

    Online Course | Learning Pool

    Learning Pool

    In order for an organisation to provide excellent products and services; staff need to perform to the highest of standards – but how will we know when we’re performing well; and how can we identify possible areas for improvement? This is where effective professional feedback comes in. Our module will outline the importance of feedback; and illustrate how to seek; receive and use feedback to improve your workplace performance. We’ll also examine the skills needed to give feedback to others and what we have to do to ensure a constructive and valuable experience.

  • Healthy Lifestyles

    Online Course | Learning Pool

    Learning Pool

    A healthy lifestyle can have many benefits in terms of our physical and mental wellbeing. However; a combination of busy working schedules and time spent deskbound or in front of the television has meant that many of us are no longer in as good shape as we might be. The Healthy Lifestyles module explains the benefits of physical activity and a balanced diet; as well as examining ways of maintaining a healthy weight.

  • Influencing; Assertiveness and Negotiation

    Online Course | Learning Pool

    Learning Pool

    In order to become successful and confident in business negotiations we first need to develop influencing skills; which in turn are informed by our assertiveness levels. Our Influencing; Assertiveness and Negotiation module will equip learners with the skills and knowledge required to prevail in negotiation. We’ll provide practical examples and will use a range of popular theories and models to illustrate key areas of learning. The result is a best practice guide that includes everything from preparing for a meeting to closing the deal.

  • Information Governance

    Online Course | Learning Pool

    Learning Pool

    Information is vital to every organisation and; when used effectively; can bring huge benefits. However; we also have the responsibility of protecting such data; and must consider the value and sensitivity of all information that we deal with. Information should be protected at a level appropriate to the potential impact of its loss or damage. This module provides a comprehensive guide as to why information is important; the different forms that it can take; potential risks and the actions that you as an employee can take to safeguard company information.

  • Information Management

    Online Course | Learning Pool

    Learning Pool

    We live in an information age; where data is a key business resource and managing information is a crucial managerial skill. Our e-learning module will examine why information is important and our role as a manager; as well as providing a framework model with which to effectively analyse information. Users will learn how to develop and support the effective use of information within their team; and how to apply tools and processes designed to improve levels of information management.

  • Information Security

    Online Course | Learning Pool

    Learning Pool

    Information resources are vital to every modern business organisation. Their confidentiality; integrity and availability are essential in maintaining service levels; ensuring legal compliance and safeguarding the public image and public perception of the company. Every company must take security very seriously; and that relies on all staff playing their part. This module offers guidance on a variety of topics related to IT security. We’ll investigate the different types of information; the relevant legislation; why passwords are important and best practice when using the internet and email. We’ll also explore where to store electronic information and the issue of viruses and other malicious software and mobile computing.

  • Interview Skills

    Online Course | Learning Pool

    Learning Pool

    Job interviews give you a small window in which to convince a potential employer that you are the best person for the job. This e-learning module will explain the importance of interview preparation; as well as providing helpful hints and tips on interview questions and how to combat nerves.

  • Introduction to First Aid

    Online Course | Learning Pool

    Learning Pool

    First aid is the provision of initial care for an illness or injury; usually performed by a non-expert person to a sick or injured person until definitive medical treatment can be accessed by a professional. This e-learning module on first aid should provide you with the basic knowledge to help someone in an emergency.

  • Introduction to Health and Safety

    Online Course | Learning Pool

    Learning Pool

    According to the Health and Safety Executive; some 27.3 million days were lost due to work-related ill health and injury in 2014/15. In a bid to improve these figures; health and safety measures provide protection for employees; support for employers and a means of ensuring that all parties are complying with the relevant legislation. Good health and safety practice is a legal requirement in every British workplace. Over the course of Introduction to Health and Safety We’ll take the learner through a range of key areas; including common workplace risks; legal obligations; using a workstation; accidents in the workplace; fire safety; managing stress and more. Practical case studies and knowledge checks are included throughout.

  • Leading and Managing Change and Transition

    Online Course | Learning Pool

    Learning Pool

    The second decade of the 21st century has brought unprecedented levels of change and uncertainty to our professional lives. A number of factors have driven this; most notably technological advancement and the increased availability of information. Our e-learning module looks at the professional responsibilities of both manager and staff member in periods of transition. We outline the different types of change that can occur; as well as the typical emotional stages that we as individuals may pass through. We also provide illustrative case studies and a best practice guide to dealing with change.

  • Learning Disability Awareness

    Online Course | Learning Pool

    Learning Pool

    Learning disabilities are among the most common forms of disability in the UK; and also the least understood. People with a learning disability will typically find it harder to learn and understand than most. Many people; however; are able to live fairly independent lives. This course will help you to understand more about common conditions; and the difficulties that sufferers can face in everyday life. We’ll look at how you and your organisation can improve your written and verbal communication to ensure that your service is accessible to all. We’ll also examine how legislation has evolved to protect the rights of those with learning disabilities.

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