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The TCM Group

TCM empowers people and organisations to adopt person-centred, values based approaches to dispute and complaints resolution; employee relations; human resources; management and leadership. We work in partnership with our customers to develop their overarching people and culture strategy and embed a person-centred values based organisational culture. This includes developing the core values, systems, processes and behaviours which encourage cooperative problem solving, open dialogue and stakeholder engagement.

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CPD Courses & Workshops

Business

Practical Mediation Skills

The TCM Group

This two-day course provides delegates with the skills; competencies and strategies to undertake an...
Training Course
Business

Practical Investigation Skills

The TCM Group

This two-day course equips delegates with the skills and strategies to set up; run and report on a w...
Training Course
Business

HR as Coach and Mediator

The TCM Group

HR as Coach & Mediator™ provides delegates with the skills to be able to respond calmly and neutrall...
Training Course
Business

Quality Conversations

The TCM Group

Delegates learn how to navigate the complex maze of having difficult conversations; managing perform...
Training Course
Business

Team Facilitation Skills

The TCM Group

When teams experience destructive conflict; they may become divided; damaged and dysfunctional. In a...
Training Course
Business

Advanced Investigation Skills

The TCM Group

This three-day investigation and interviewing skills course is an advanced course designed specifica...
Training Course
Business

Coaching Skills for Managers

The TCM Group

A manager who has a good coaching approach can help their organisation to create a culture where peo...
Training Course
Business

Coaching Skills for People Professionals

The TCM Group

To develop high performing employees; teams; and organisations; coaching is an essential skill in to...
Training Course
Business

Review; Refresh; Reassure - Mediation

The TCM Group

This half-day workshop is intended to provide an opportunity for course participants to come back to...
Training Course
Business

Review; Refresh; Reassure - Investigation

The TCM Group

This half day workshop provides TCM trained Investigators with the opportunity to regroup; review an...
Training Course
Business

Bullying; Harassment & Diversity Programme

The TCM Group

This is a fully interactive programme where the trainer simulate subtle and realistic scenarios that...
Training Course

CPD Subsectors

Business Coaching
Business Consultancy
Business Support
Corporate Training