CPD Courses

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Business

See the latest Customer Services CPD courses from the Business industry

Showing 48 of 854 results

Customer Services

Onboarding Tools

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course goes into detail about the onboarding tools that your organisation needs; in order to ef...
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Customer Services

Risk Assessment in the Workplace Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Every year; thousands of people are injured at work. Many of these injuries are preventable. The key...
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Customer Services

Cyber Security

Blue Stream Academy Ltd

Cyber security's core function is to protect the devices we use and the data we store on them. It ma...
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Customer Services

Basic Fire Safety Awareness Certification

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Learning all you can about fire safety is important for homeowners and businesses alike. Keeping you...
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Customer Services

PCI DSS Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course provides a comprehensive insight into every aspect of the PCI DSS; including the history...
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Customer Services

Inspirational Leadership Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

There is a big difference between a manager and an inspirational leader. A manager is there to super...
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Customer Services

Consumer Rights Certification

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Are you aware of your consumer rights? By staying savvy with your consumer rights; you can avoid get...
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Customer Services

People Handling

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course is designed to give you all the information that you need to know regarding people handl...
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Customer Services

Sales Funnels for Beginners Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Customers sometimes buy a product immediately upon discovering it; but they often go through several...
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Customer Services

Chaperoning

Blue Stream Academy Ltd

An intimate examination can be a daunting experience for a person. As a result; it is important that...
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Customer Services

Display Screen Equipment (DSE)

Blue Stream Academy Ltd

Our Display Screen Equipment module provides advice on how you can usefully improve your own worksta...
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Customer Services

Dementia Awareness Certification

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Dementia is highly prevalent and affects millions of people around the world. It includes a broad ca...
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Customer Services

Preventing Workplace Discrimination

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course provides you with important information about preventing workplace discrimination and ha...
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Customer Services

How to write better emails Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

In today’s fast-paced; information-centric society; there is no escaping email. Close to 3.8 billion...
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Customer Services

Facebook for Business Certification

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Facebook is one of the most popular social media platforms; but it isn't just about socialising. You...
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Customer Services

Project Design

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course will teach you: How to define project goals; How to determine outcomes and deliverables;...
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Customer Services

Nursery Assistant Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Working with children is one of the most rewarding careers a person can have. There are many ways yo...
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Customer Services

How to close more sales Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

To make a sale; you need to build a rapport with a prospect; using the right techniques that will en...
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Customer Services

Deliver Effective Criticism

GoSkills Ltd

Leading a team and managing projects can be highly rewarding; but these roles can also ask you to na...
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Customer Services

Shared Decision Making

Blue Stream Academy Ltd

Shared decision making is a collaborative process in which a health and care professional supports a...
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Customer Services

Model Office

Engage Insight

This online diagnostic business development assessment platform will benchmark retail financial advi...
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Customer Services

Safeguarding Adults Certification

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Everyone has the right to live a safe and happy life; free from the threat of abuse. Unfortunately;...
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Customer Services

Reducing stress

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course provides a comprehensive insight into the relaxation techniques you need to reduce your...
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Customer Services

Starting an Ecommerce Business Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

In today’s world of business; it’s an absolute given that if you’re not online with your product or...
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Customer Services

Importance of Good Housekeeping at Work Certificat...

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Everyone seems to be aware of their obligation to keep a workplace clean. This is why company owners...
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Customer Services

Python with Excel

GoSkills Ltd

In this beginner-friendly course; you will learn how to use Python with Excel in tandem to drastical...
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Customer Services

Listening Skills

GoSkills Ltd

Successful managers and teammates are great communicators; which means they know when to talk and wh...
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Customer Services

Step Ladder Safety Awareness

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Workplace accidents can have serious consequences for both the casualty and their organisation. It i...
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Customer Services

Rescuing Difficult Customers

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course will teach you: The reasons why a customer may be dissatisfied with a product or service...
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Customer Services

LinkedIn

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

With millions of individuals and businesses using LinkedIn on a regular basis; all companies should...
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Customer Services

Problem Solving Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Problem solving is a skill that you need in every single area of your life. From facing unexpected i...
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Customer Services

Speaking Skills for Leaders

GoSkills Ltd

Whether motivating coworkers; voters; or teammates; great leaders share many common traits. Most imp...
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Customer Services

Sharps Injuries Awareness

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

In this course; you will learn how health and safety legislation should be implemented when working...
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Customer Services

Cervical Screening

Blue Stream Academy Ltd

This eLearning module aims to ensure staff have an understanding of their organisations processes; p...
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Customer Services

Telephone Etiquette Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Talking on the phone is an unavoidable aspect of working life. Regardless of your position; there is...
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Customer Services

Sick Leave

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

In this course; you will learn how to handle both long and short-term sick leave and how to ensure e...
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Customer Services

Maintaining the Cold Chain

Blue Stream Academy Ltd

This eLearning module aims to ensure staff have an understanding of their organisations processes; p...
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Customer Services

Researching Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Whatever your industry; good research skills are essential if you want to uncover reliable informati...
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Customer Services

Infection Prevention and Control – Tier 1

Blue Stream Academy Ltd

Infection prevention and control is the use of safe practices and ways of working that help to preve...
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Customer Services

Veterinary Support Assistant Diploma

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course will give you an overview of the veterinary industry; the role played by Veterinary Supp...
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Customer Services

Lean Six Sigma – Green Belt

GoSkills Ltd

In this online course; you will first gain a solid foundation in the methodology; principles and too...
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Customer Services

Skills to Succeed at Selling

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

In this course; you will learn about the core skills that are essential for any salesperson; whereve...
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Customer Services

Pressure Ulcer Awareness

Blue Stream Academy Ltd

This eLearning module aims to ensure staff have an understanding of their organisations processes; p...
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Customer Services

Working with Aggressive People Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

Unfortunately; aggressive people are everywhere. Regardless of what your type of job is or your role...
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Customer Services

Spirituality Coach Certificate

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

In the hectic shuffle of our daily lives; it can be easy to disconnect with our true selves and get...
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Customer Services

Infection Prevention and Control – Tier 2

Blue Stream Academy Ltd

Infection prevention and control is the use of safe practices and ways of working that help to preve...
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Customer Services

Fashion Design Diploma

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This fashion design course was written for students who are interested in working in the steadily gr...
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Customer Services

Telephone Customer Services

Be-A Education Ltd T/A New Skills Academy and Staff Skills Training

This course will give you lots of practical strategies that will help you and your team identify cus...
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