CPD Courses
See the latest Customer Services CPD courses from the Business industry
Showing 48 of 1,012 results
Customer Services
What’s in store for 2024? AP Trends & Predictions
Quadient AP By Beanworks
Political turmoil; recessions; global health crises ― it's fair to say the last few years have kept...
Webinar
Customer Services
Children/Kids Party Planner Diploma
academy+
Online course teaching people the skills to start a career as a children's party planner.
Online Course
Customer Services
Noise and Vibration Awareness Certification
academy+
This course provides a comprehensive insight into every aspect of mobile and portable device securit...
Online Course
Customer Services
Social Media Marketing
academy+
This course will teach you: How to increase brand recognition through social media marketing SEO; Ho...
Online Course
Customer Services
Liquidity Risk Management in Banks
Fitch Learning
Liquidity risk has been one of the main drivers of the current credit crisis. This two-day course wi...
Training Course
Customer Services
Recruitment Strategies Certification
academy+
Noise and vibration are two common workplace hazards that can have serious long-term effects on empl...
Online Course
Customer Services
Speeding on site awareness
academy+
This course will outline the steps you must take when structuring a site; alerting people to hazards...
Online Course
Customer Services
Improving School Attendance Certificate
academy+
Learning how to improve school attendance is absolutely essential for any teacher; head teacher; par...
Online Course
Customer Services
Microsoft Planner and Project for the Web
GoSkills Ltd
Learning how to utilize Microsoft's cloud-based solutions for project managers is one of the best wa...
Online Course
Customer Services
Remote Worker & Business Travel Security Certifica...
academy+
This course provides you with comprehensive information about the various recruitment strategies tha...
Online Course
Customer Services
Thomas Kilmann
academy+
This course will teach you: What the Thomas-Kilmann Conflict Mode Instrument (TKI) is and why it is...
Online Course
Customer Services
Is the Customer Always Right Certificate
academy+
While customers are undoubtedly the most important asset of any business; the question remains if co...
Online Course
Customer Services
Dangers of Sleep Deprivation Certification
academy+
This course provides you with a comprehensive guide to remote worker and business travel security....
Online Course
Customer Services
Working with lift trucks
academy+
This course will teach you: The importance of knowing how to safely operate a lift truck; About lift...
Online Course
Customer Services
Introduction to SQL
GoSkills Ltd
SQL is the world's most widely used programming language for database management; an essential skill...
Online Course
Customer Services
Project Preparation Certificate
academy+
Project preparation – a term that may sound self-explanatory – has many obvious and not-so-obvious e...
Online Course
Customer Services
Employee Recognition
Inspire Management Training Centre
Recognising employees through various recognition programs is a fantastic investment. Being apprecia...
Training Course
Customer Services
Negotiation Skills for Financial Professionals
Fitch Learning
Negotiation Skills for Financial Professionals is a one-day course which offers insight and challeng...
Training Course
Customer Services
Staff Retention Techniques Certification
academy+
This course provides you with comprehensive information about sleep deprivation. It begins by talki...
Online Course
Customer Services
Workplace Hygiene
academy+
This course will teach you: The importance of workplace hygiene; Poor workplace hygiene and the risk...
Online Course
Customer Services
Payroll - How to calculate net and gross pay certi...
academy+
Good payroll management is key to the running of a business. Fortunately; this is a relatively simpl...
Online Course
Customer Services
Confidence Building Awareness
Blue Stream Academy Ltd
Confidence Building Awareness has been developed to look at important areas including: thinking abou...
Online Course
Customer Services
Non-Bank Financial Institutions
Fitch Learning
This intensive three day case study based course provides participants a structured approach to the...
Training Course
Customer Services
Dealing with Stress; Anxiety; Depression and Viole...
academy+
Understanding your employees and having proper retention strategies in place is key to retaining emp...
Online Course
Customer Services
Youtube Masterclass
academy+
This course will teach you: The three pieces of equipment that you need; in order to get started; Al...
Online Course
Customer Services
Introduction to REBT: Rational Emotive Behaviour T...
academy+
Rational Emotive Behaviour Therapy (REBT) is a talk-based therapy grounded in the principle that the...
Online Course
Customer Services
Falls Prevention (Hospice)
Blue Stream Academy Ltd
Whilst having a fall can happen to anyone; they are not an inevitable occurrence; they are usually d...
Online Course
Customer Services
Working in Confined Spaces Certification
academy+
Preventing physical injury in the workplace should be a key concern for all employers; but any appro...
Online Course
Customer Services
Dealing with HMRC in Relationship to New Employees...
academy+
When recruiting a new employee; it is important to observe HMRC’s rules and regulations concerning p...
Online Course
Customer Services
Supporting Confidence Building in a Team
Blue Stream Academy Ltd
This course has been developed for those who have responsibility for supporting colleagues with conf...
Online Course
Customer Services
Supervising Others
Inspire Management Training Centre
Supervising others can be a tough job. Between managing your own time and projects; helping your tea...
Training Course
Customer Services
Operational Risk Management in Financial Instituti...
Fitch Learning
This two-day course provides an understanding of the importance of operational risk management withi...
Training Course
Customer Services
Achieving Sales on the Telephone Certificate
academy+
The Achieving Sales on the Telephone course will teach you the skills and give you the tools you nee...
Online Course
Customer Services
Promoting Positive Behaviour Certificate
academy+
Undesirable behaviour in the workplace or home can weaken relationships; lower morale and create a t...
Online Course
Customer Services
Assertiveness Skills Certificate
academy+
Being assertive can help you achieve your goals. Assertiveness is a confident behaviour; which can...
Online Course
Customer Services
Rational Decision Making Certificate
academy+
Every day; we make hundreds of decisions. For the most part; the outcomes are inconsequential. Howev...
Online Course
Customer Services
Bridal Hair Certificate
academy+
This course gives you everything you need to know about becoming a freelance bridal hair stylist. A...
Online Course
Customer Services
The Dangers of Texting while Walking Certificate
academy+
The implications that texting while walking may cause are often overlooked; we all know the dangers...
Online Course
Customer Services
An Understanding of NHS Cancer Screening Programme...
Blue Stream Academy Ltd
The three NHS cancer screening programmes in England; Cervical Screening; Breast Screening and Bowel...
Online Course
Customer Services
Bridal Makeup Certificate
academy+
This Bridal Makeup mini course gives you everything you need to know about becoming a freelance brid...
Online Course
Customer Services
Sales Talk - Understanding the Jargon Certificate
academy+
Every industry has its own jargon; and sales is no exception. To an outsider; or those new to workin...
Online Course
Customer Services
Bullying and Harassment
Blue Stream Academy Ltd
This module contains the key definitions and legal considerations relating to bullying; harassment;...
Online Course
Customer Services
Buying & Selling Online Certificate
academy+
Over the past 25 years; the commercial landscape has undergone a seismic shift. Rather than relying...
Online Course
Customer Services
Understanding the National Insurance Contributions...
academy+
In the UK; all employees aged 16 and over must pay National Insurance contributions; as do employers...
Online Course
Customer Services
Vegan Health; Nutrition and Lifestyle Certificate
academy+
Veganism is the perfect solution for those looking to adopt a healthy and proactive style geared tow...
Online Course
Customer Services
Drug and Alcohol Awareness
Blue Stream Academy Ltd
This module is recommended for clinical job roles as it includes specific information on mental capa...
Online Course
Customer Services
Restructuring Problem Credits
Fitch Learning
This is a two-day course which outlines the key analytic, structuring and restructuring lessons to b...
Training Course
Customer Services
Closing Techniques Certificate
academy+
In this course; you will learn how to maximise your chances of closing a sale; using various techniq...