CPD Courses

in

See the latest Customer Service CPD courses from the Retail industry

Showing 48 of 86 results

Customer Service

Professional Certificate in Team Work & Team Build...

EuroMaTech Training & Management Consultancy

This Teamwork and Team Building training course covers powerful science of group process and dynamic...
Training Course
Customer Service

Putting safety first in social housing with thermo...

Mira Showers

Safety compliance is a key factor in providing adequate social housing. Mira Showers; the UKÂ’s leadi...
Seminar
Customer Service

Implementing redundancy procedures; lay-offs and s...

Markel

This training course is aimed at employers and those who are involved in carrying out redundancies;...
Online Course
Customer Service

Introduction to Manual Handling for Employers

Markel

This training course is aimed at those in England; Scotland and Wales who are responsible for health...
Online Course
Customer Service

Introduction to Fire Safety and Risk Assessments

Markel

This training course is aimed at all employers who are responsible for health and safety in the work...
Online Course
Customer Service

Wet Appliance Installation Training

Hughes

Instructor led theory and practical training on installing appliances like washing machines and dish...
Training Course
Customer Service

An Introduction to the Construction Industry and W...

Markel

This training course is aimed at employers; workers and contractors in the construction industry and...
Online Course
Customer Service

Masonry anchor design and selection

RJ Facade Systems

How to design and select construction anchors for masonry and concrete.
Seminar
Customer Service

CAT & Genny

TWD Training

The objective of this course is to provide sufficient understanding; to a recognised standard in rel...
Training Course
Customer Service

Abrasive Wheels

TWD Training

The objective of this course is to provide sufficient understanding; to a recognised standard in acc...
Training Course
Customer Service

Access the ‘Hybrid Maturity Playbook’ and ‘Hybrid...

Gamma Business Communications

Take the hybrid maturity scorecard to see where your team and tools are overall in terms of a hybrid...
Literature
Customer Service

Frill Cushion Course.

Just Fabrics (JF Academy)

Frill cushions are soon becoming the must-have homeware staple in everyone's homes. In this course;...
Online Course
Customer Service

Assured Shorthold Tenancies (ASTs): Residential le...

Markel

This one-hour training course gives an overview of the law in relation to residential Assured Shorth...
Online Course
Customer Service

How to handle a disciplinary process

Markel

This introductory training or refresher course is aimed at employers in England; Scotland and Wales...
Online Course
Customer Service

An introduction to energy efficient electric showe...

Mira Showers

In the UK heat for buildings is one of the biggest contributors to CO2 and existing homes are a sig...
Seminar
Customer Service

Manual Handling Awareness

TWD Training

The objective of this course is to provide sufficient understanding and knowledge of Manual Handling...
Training Course
Customer Service

Data protection for businesses

Markel

This one-hour training course gives an overview of the law relating to data protection and your obli...
Online Course
Customer Service

Equality of Access to Audio for people with hearin...

Ampetronic

15% of the population suffer hearing loss, 1/4 of those use a hearing aid. Ensuring that venues and...
Seminar
Customer Service

Leading Through Change

Trans2 Performance

Leading Through Change is a dynamic and interactive course designed to equip leaders and managers wi...
Training Course
Customer Service

BMS® Direct eLearning

Performance in People

This course is specifically designed to improve your customer-facing team members’ knowledge of the...
Online Course
Customer Service

Working at Height

TWD Training

The aim of this course is to provide sufficient understanding; to a nationally recognised standard;...
Training Course
Customer Service

How to handle grievance hearings and appeals

Markel

In this one-hour training course aimed at employers and HR managers; we provide an overview of the s...
Training Course
Customer Service

Employee Personal Security Awareness course

CTR Secure Training (Trisat)

The Employee Personal Security Awareness course: this e-learning course creates an awareness to educ...
Online Course
Customer Service

Retail Conflict Resolution Course

CTR Secure Training (Trisat)

The Retail Conflict Resolution Course: this e-learning course creates an awareness to educate and in...
Online Course
Customer Service

Intelligent Rainscreen Façade design and system se...

RJ Facade Systems

How to design and select components for rainscreen façade systems.
Seminar
Customer Service

Above Waist Body Piercing Course

Alien8

This 3 day above body piercing course will provide learners with the underpinning knowledge and skil...
Training Course
Customer Service

Professional Certificate in Managing & Leading Str...

EuroMaTech Training & Management Consultancy

Gaining understanding and commitment to the effort required to take an organisation or team in a new...
Training Course
Customer Service

Professional Certificate in Managing Strategic All...

EuroMaTech Training & Management Consultancy

This EuroMaTech training course will focus on advances in management theory and practice of strategi...
Training Course
Customer Service

Adult Gaming Centres (RAGC)

Upskill People

Every employee over the age of 18 has a responsibility to ensure all Adult Gaming Centres (AGCs) are...
Online Course
Customer Service

BMS® Direct eLearning (Telephone)

Performance in People

This course is specifically designed to improve your contact centre team members’ knowledge of the B...
Online Course
Customer Service

Better One-to-Ones = Better Results

Upskill People

Regular one-to-ones allow you to address a range of topics and challenges with your team members, in...
Online Course
Customer Service

Forecourt Competent Person

Upskill People

A Forecourt Competent Person (FCP) is key to ensuring that a site that sells fuel does so safely and...
Online Course
Customer Service

Fresh Produce

Upskill People

Fresh fruit and vegetables are one of the most important aspects of fresh food sales. How the depart...
Online Course
Customer Service

Tackling Burnout

Upskill People

This course explains the rise in burnout and the feeling of being constantly swamped. It sets out ho...
Online Course
Customer Service

Professional Certificate in Emotional Intelligence...

EuroMaTech Training & Management Consultancy

Emotionally intelligent management embraces and draws from numerous other branches of behavioural; e...
Training Course
Customer Service

Professional Certificate in Energizing People for...

EuroMaTech Training & Management Consultancy

Irrespective of the position of leadership you occupy; a team or large business unit; motivating and...
Training Course
Customer Service

Professional Certificate in Advanced Business Writ...

EuroMaTech Training & Management Consultancy

Writing Skills is a critical competency that underpins relationships and performance among employees...
Training Course
Customer Service

Professional Certificate in Management of Contract...

EuroMaTech Training & Management Consultancy

This Management of Contracts and Contract Claims training course will look at how claims (and counte...
Training Course
Customer Service

Lone Working

TWD Training

The objective of this course is to provide sufficient understanding and knowledge of Lone Working; i...
Online Course
Customer Service

Retail Mentoring Programme

Brand Licensing Europe

The Retail Mentoring Programme provides free training for retailers maximising brand licensing. Bran...
Training Course
Customer Service

Employee Network Leadership Programme

Radius Networks

Our digital-first network leadership programme is used by organisations everywhere. From setting up...
Training Course
Customer Service

Leading productively

Trans2 Performance

Leading Productively" is a dynamic and engaging course designed to empower delegates with the essent...
Training Course
Customer Service

Leading the Team - Exploring the 5 Dysfunctions of...

Trans2 Performance

In today's rapidly evolving business landscape; the success of any organisation hinges on its abilit...
Training Course
Customer Service

Professional Certificate in Leadership Vision and...

EuroMaTech Training & Management Consultancy

This EuroMaTech Leadership Vision and Organisational Reality training course will show you how to in...
Training Course
Customer Service

Asbestos Awareness

TWD Training

The objective of this course is to provide sufficient understanding and knowledge of Asbestos Awaren...
Training Course
Customer Service

An introduction to commercial property

Markel

This training course is aimed at all business people who wish to have a better understanding of the...
Online Course
Customer Service

Professional Certificate in Creativity; Critical T...

EuroMaTech Training & Management Consultancy

The core learning experience of this training course centres around a series of practical case study...
Training Course
Customer Service

Contract Law

Markel

This training course provides an overview for retailers on what rights the consumer has; together wi...
Online Course