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Business

Leadership and management

The National Training Academy

Are leadership and management the same thing? What makes a great leader and what skills are needed t...
Online Course
Business

Risk assessment training

The National Training Academy

All activities carry an element of risk! A risk assessment will help you to identify; prioritise and...
Online Course
Business

History of Social Housing England

The National Training Academy

Social housing is a vital part of the fabric of our society; providing affordable and specialist acc...
Online Course
Business

Anti-social behaviour: early intervention

The National Training Academy

Anti-social behaviour continues to be a key area of concern for communities. ASB early intervention...
Online Course
Business

ASB grounds for possession

The National Training Academy

When possession of a property is in prospect; staff need to have confidence that they understand the...
Online Course
Business

Asbestos awareness (Category A)

The National Training Academy

Asbestos is a hazardous substance; every year over 4;500 people die from asbestos related diseases;...
Online Course
Business

Assured shorthold tenancies

The National Training Academy

This course is designed for officers; team leaders and managers within housing management and suppor...
Online Course
Business

Role of a Management Committee

The National Training Academy

There are over 164;000 registered charities in England and Wales; each one requiring a committee. Go...
Online Course
Business

Communication skills

The National Training Academy

We all communicate every day; but do we get our messages across clearly? Do you know that words only...
Online Course
Business

COSHH – Control of substances hazardous to health

The National Training Academy

Under the Control of Substances Hazardous to Health Regulations 2002; employers need to either preve...
Online Course
Business

Writing a Staff and Volunteer Policy

The National Training Academy

There’s a lot to be covered in a staff and volunteer policy; from recruitment and induction to disci...
Online Course
Business

Understanding Disrepair responsibilities

The National Training Academy

In the current economic climate; every penny counts. Disrepair is traditionally an area of significa...
Online Course
Business

DSE awareness

The National Training Academy

A poor workstation set up can be hazardous to the individual; increasing the risk of injuries and il...
Online Course
Business

Fire Safety Training

The National Training Academy

Knowing how to respond in an emergency can be the difference between life and death. Making informed...
Online Course
Business

Engagement and participation

The National Training Academy

Engagement and participation continues to be key area of work in the voluntary and community sector....
Online Course
Business

Equality and diversity

The National Training Academy

Equality and diversity in the workplace and wider society is governed by The Equality Act 2010. This...
Online Course
Business

Food safety and hygiene in catering level 2

The National Training Academy

EU Regulation 852/2004 Hygiene for Foodstuffs requires food businesses to ensure that staff who hand...
Online Course
Business

Health and safety in the workplace level 2

The National Training Academy

Health and safety is everyone’s responsibility. A basic knowledge of health and safety is essential...
Online Course
Business

Facilitating effective meetings

The National Training Academy

Meetings are an essential element in the life of any organisation. Well organised and managed; they...
Online Course
Business

Ladder safety

The National Training Academy

This ladder safety course will enable employers and employees to reduce and control the risks associ...
Online Course
Business

Anti-social behaviour - Local authority and police...

The National Training Academy

The Anti-social Behaviour Crime and Policing Act 2014 has placed significant emphasis on the importa...
Online Course
Business

Managing lone workers

The National Training Academy

Modern working practices have significantly increased the number of staff working remotely. Ensuring...
Online Course
Business

Lone working

The National Training Academy

Do you have colleagues who can see and hear what you are doing and can respond to a request from you...
Online Course
Business

Management and recovery of rent arrears

The National Training Academy

The Housing Regulator requires all social housing providers to offer residents ‘a wide range of oppo...
Online Course
Business

Managing hoarding

The National Training Academy

The collection and storing of excessive numbers of belongings significantly affects a resident’s abi...
Online Course
Business

Budgets and Cashflow Forecasts

The National Training Academy

Without budgets; cash flow forecasts and financial monitoring how will you know what money is needed...
Online Course
Business

Manual handling

The National Training Academy

We are all at risk from manual handling injuries. Manual handling injuries account for over a third...
Online Course
Business

Organisational finance for community groups

The National Training Academy

Financial mismanagement can ruin an organisation; result in fines and obliterate trust. Good financi...
Online Course
Business

Professional boundaries

The National Training Academy

Professional boundaries define effective and appropriate interactions between professionals and the...
Online Course
Business

Support and supervision of staff

The National Training Academy

Great support and supervision makes all the difference. Would you rather a happy productive team or...
Online Course
Business

An introduction to resident involvement

The National Training Academy

The Housing Regulator requires all social housing providers to offer residents ‘a wide range of oppo...
Online Course
Business

Chairperson skills in a community group

The National Training Academy

Strategic leadership is essential for the success of any board; ensuring the organisation has direct...
Online Course